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Ray Skillman West Auto Mall - Service Center
Indianapolis, IN
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,081 Reviews of Ray Skillman West Auto Mall - Service Center
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June 08, 2025
The service team is wonderful. Chris has always been very communicative and very patient with me. Even when I have tons of questions, he never comes across as being annoyed about i Chris has always been very communicative and very patient with me. Even when I have tons of questions, he never comes across as being annoyed about it. The tech Tyler, was also very communicative when I was picking up my vehicle. Once I managed to find the OBDII sensor, Tyler hooked up the code reader and thoroughly explained the few codes to me that popped up. Everyone including me, thought the sensor was previously removed from my vehicle as they could not find it in the control panel. Ask them for the details of how the sensor was found if you’re curious. Lol. I’ll just say at one point as I was on the ground digging through my control panel looking, four of them were standing behind me watching. It was comical to say the least. They also noticed my washer fluid being low, and filled that for me. I will continue driving 45 minutes to the dealership if that means, I get great service every time. More
by klorayne
May 21, 2025
My service was great. Speedy, particular attention to explaining about questions I asked. Totally satisfied. I love my Sante Fe & service given. Speedy, particular attention to explaining about questions I asked. Totally satisfied. I love my Sante Fe & service given. More
by famkobets1
Employees Worked With
i don't know any names
May 15, 2025
Appointment was for 8:00. Check in started at 8 so already running behind schedule. Only one person checking folks in. Steady pace but not quick. Car was picked up at 8:20. Check in started at 8 so already running behind schedule. Only one person checking folks in. Steady pace but not quick. Car was picked up at 8:20. Recall service took an hour with a mandatory review of potential services. Not out till 9:30. Feel like 9:00 would have been fair. More
by M James
Employees Worked With
Didn't learn names, he was fine.
May 14, 2025
I love the Mitsubishi service team. I've been a loyal customer for many years. Mitsubishi has always taken car of my car needs. Great service all the time. Thank you I've been a loyal customer for many years. Mitsubishi has always taken car of my car needs. Great service all the time. Thank you More
by xmn170
Employees Worked With
May 03, 2025
Service is always performed done carefully and completely, with good communication throughout the process. I have confidence that what is being done is needed and that it will be done well. completely, with good communication throughout the process. I have confidence that what is being done is needed and that it will be done well. More
by Janet D.
Employees Worked With
Pierce Krone, Jeff Owens
April 15, 2025
Quick and thorough service. Car was also cleaned. Promo notification when service was finished in estimated time. Car was also cleaned. Promo notification when service was finished in estimated time. More
by anthonykuritz
Employees Worked With
April 15, 2025
I couldn't have asked for better service. Brantly greeted me with a smile and a confident attitude that made me feel comfortable immediately. 30 minutes later my oil change and tire rotatio Brantly greeted me with a smile and a confident attitude that made me feel comfortable immediately. 30 minutes later my oil change and tire rotation was finished. I waited in the customer waiting area with the aroma of fresh baked cookies. I was pleasantly surprised when I heard my name called. I could not believe how smoothly this took place. What a nice way to start my day. More
by ajkjhaack
Employees Worked With
Brantly I would give him 5 stars.
