Ray Varner Ford

The service department treated me like I was stupid. after paying for a soft wear upgrade they said a mouse had chewed up the same wires for the same code it was there for the first time.then the technic after paying for a soft wear upgrade they said a mouse had chewed up the same wires for the same code it was there for the first time.then the technician tried to tell me it was a different code when it still has the same code More

Where do I start… First off my advisor I had originally ended up “retiring” a week in to my service. I have been waiting a month for one last part to come in. Turns out the parts are in. My tick originally ended up “retiring” a week in to my service. I have been waiting a month for one last part to come in. Turns out the parts are in. My ticket got lost. I suspect the parts were in this whole time and now I can’t even get my truck in (which I should have never been allowed to drive back home in the first place) for another week or so. I have been renting a truck for a month. Which had cost me over $2000. I got my timing chain done here 3-4 years ago and again I’m getting it done with them. I suspect they maybe didn’t do a great job the first time. (I also ran into progress then) I’ve been thru the ringer on this one and very dissatisfied and I’m not even out of it yet. More

I recently purchased a new 2023 Explorer Limited from Ray Varner Ford. The buying experience was my best ever! Thank you! I would highly recommend Ray Varner Ford and their employees to any and all who need Varner Ford. The buying experience was my best ever! Thank you! I would highly recommend Ray Varner Ford and their employees to any and all who need a great vehicle and a great experience. More

I have purchased 5 vehicles from Ray. That should tell you enough how I feel. That should tell you enough how I feel. More

The dealership does the best they can in a changing environment. More vehicles on lot needed. environment. More vehicles on lot needed. More

Excellent dealer and service. Very nice people to do business with. Have dealt with Ray since 1985. I have purchased 13 vehicles from him during that time. Very nice people to do business with. Have dealt with Ray since 1985. I have purchased 13 vehicles from him during that time. More

Ray Varner Ford are undoubtably the best Ford Dealer in the Knoxville Area. I have purchased many Ford trucks from this dealership and they really look after their customers so they keep coming back! the Knoxville Area. I have purchased many Ford trucks from this dealership and they really look after their customers so they keep coming back! More

Always courteous and helpful. They do a good job and I am always satisfied. They inform me of maintenance they perform. Thank you They do a good job and I am always satisfied. They inform me of maintenance they perform. Thank you More

Professional courtesy always try to help me the customer, best service department of any Ford dealer I have ever visited. best service department of any Ford dealer I have ever visited. More