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Ciocca Chevrolet of Red Lion

Red Lion, PA

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178 Reviews

3220 Cape Horn Rd

Red Lion, PA

17356

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Showing 178 reviews

April 21, 2024

Worst sales experience ever. Sales manager wouldn’t even willing to work on deal. Never came out of his office, but then it was his daily truck. Guessing he was ready to sell it. More

by Nodeal26
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager , Hong Nguyen
Apr 22, 2024 -

Ciocca Chevrolet of Red Lion responded

Hi there, we are sincerely sorry for the negative experience you had with us. This certainly does not meet our standard of customer service, and we have passed along your feedback to our General Manager.

November 19, 2023

Michael lowery is great to work with, I bought my last three vehicles threw him! The dealership does great work and on time service. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lowrey
July 28, 2021

Called with quote to fix at $480 then when we went to pick up the car said it was going to be $685 because of diagnostic. A price is a price! All around horrible experience. I would stay away from the More

by Waskiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Rudy
Jul 28, 2021 -

Waskiewicz responded

This is ridiculous, you don't change an additional $200 above the price for diagnostics. Horrible, will be writing many reviews. :(

Jul 28, 2021 -

Ciocca Chevrolet of Red Lion responded

We are very sorry to hear about your unsatisfactory visit with our service department. We would like to do whatever we can to improve your experience and we would like to gather additional information about your visit. Please reach out to us directly at (717) 244-4036, as customer service is extremely important to us. We hope to hear from you soon.

November 04, 2020

Purchased a 2011 patriot from here had oil leak they said it was fixed months later cracked pan transfer case leak I do not recommend also faulty oil plug front end issues bad wheel sensor 3000.dallars lat More

by Charlesreedy2
Recommend Dealer
No
Employees Worked With
Hong Nguyen
November 18, 2019

The worst, The manager didnt even came out to greet or The worst, The manager didnt even came out to greet or talk to you but told the sale guy that prices dont change even I had a quote from next door ap More

by Simon
Recommend Dealer
No
Employees Worked With
Ryan Butler
September 12, 2018

Great buying experience Kim and Steve helped me get out of a bad lease situation and in a car I love for a great price. Highly recommend them! More

by Parker Brady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim koncki and steve smith
July 14, 2018

$1,200 Later Let me explain why I gave them just one star. It was because they made the buying process fairly easy. That's the only good thing. They are lacking th More

by Nikinick654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Delaney
April 18, 2018

Amazing!!! Kim Koncki and Bryan were so helpful and caring in helping me find the right vehicle. I left the dealership on Cloud 9 and couldn't be happier with m More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Koncki, Bryan
Apr 20, 2018 -

Ciocca Chevrolet of Red Lion responded

It is wonderful to here that Kim and Bryan were able to find you a vehicle that made you so happy. We believe in making sure our customers are completely satisfied and doing whatever we can to make sure that happens. Thank you again for choosing us and welcome to our Family.

January 02, 2018

Awesome! Matt was well versed in all aspects of our purchase. He was down to earth, friendly and professional. Everyone we have met at the dealership is prof More

by jes0565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Dawson
Jan 11, 2018 -

Ciocca Chevrolet of Red Lion responded

Thank you for writing a review for Matt and our dealership we really appreciate it. We always love hearing that our sales people were able to give our customers such great service. Making sure that you are completely satisfied is very important to us, We are glad that Matt was able to do that for you. Thank you again for choosing us. If you need anything at all please let us know.

December 22, 2017

Mo’ Money, Mo’ Money!!! Purchased my 2013 Traverse in October. The ‘Check Engine ‘ light has come on eight times since I drove it off the lot. First, I had to have the batter More

by Traverse 2013
Recommend Dealer
No
Employees Worked With
Kevin Rudy
Dec 28, 2017 -

Ciocca Chevrolet of Red Lion responded

We are sorry to hear that you did not have a good experience with our dealership. Making sure that our customers are completely satisfied is very important to us. Our service manager is working hard to try and get the repairs covered for you and our GM has also reached out to you so that we can try and make this situation better for you. If you need anything else at all please let us know 717-244-4036.

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