Reed Buick GMC
Kansas City, MO
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Great service Always have great service when taking my vehicle in for service have purchased my last 3 vehicles here will continue purchase vehicles in the future Always have great service when taking my vehicle in for service have purchased my last 3 vehicles here will continue purchase vehicles in the future More
Made car buying a breeze!! Professional, friendly, clean and no pressure even down to the signing! Loved every minute of our experience and they even sent us home with a small g Professional, friendly, clean and no pressure even down to the signing! Loved every minute of our experience and they even sent us home with a small gift! Great place and great people! And to top it all off we get free oil changes, wow!! Thanks Reed Buick GMC!! More
Another great experience. The shop was open early, 7am, for drop offs. The staff is friendly and genuinely make you feel they care. Again, they got me in and out the same day w The shop was open early, 7am, for drop offs. The staff is friendly and genuinely make you feel they care. Again, they got me in and out the same day without an appointment. I have a 1-ton diesel truck and need glow plugs replaced. Dustin took care of me and worked with my extended warranty company with no problems. The waiting area is very nice and they offer free coffee and doughnuts in the morning. I highly recommend this dealership and their staff. More
Used car purchase. Our experience was amazing at Randy Reed. The team went above and beyond to make our purchase easy. From the Sales Manger to our Salesman as well as Our experience was amazing at Randy Reed. The team went above and beyond to make our purchase easy. From the Sales Manger to our Salesman as well as everyone we encountered. Professional, polite and even fun would be how I would describe those we worked with. More
Great dealership Great people at Reed. Everyone is very friendly even when you are not their customer. Friendly helpful and just all around great people. I would highl Great people at Reed. Everyone is very friendly even when you are not their customer. Friendly helpful and just all around great people. I would highly recommend them. My friend went up the next day and bought a vehicle and now my sister is buying one. Can't explain in words how great the dealership is. I've bought a lot of vehicles in the past. Probably one of my best trips. I've been long time Ford guy but now I'm going GMC. More
Used SUV purchase I was notified right away when an SUV came in that met my request. When we decided to buy it, they detailed it and had it ready for me when promised. I was notified right away when an SUV came in that met my request. When we decided to buy it, they detailed it and had it ready for me when promised. It looked like a new vehicle. More
Williams Would highly recommend buying here , weather its purchasing new or used, you wont be dissatisfied , Staff & Owners are the best and will go out of the Would highly recommend buying here , weather its purchasing new or used, you wont be dissatisfied , Staff & Owners are the best and will go out of there way to do what it takes to seal the deal. Service center is top notch. More
Service department visit Good job mostly but it keeps getting a little disappointing when each time I come in for any repair or service an I ask for a loaner (which I was prom Good job mostly but it keeps getting a little disappointing when each time I come in for any repair or service an I ask for a loaner (which I was promised from the sales department when I purchased my vehicles from here) it becomes a major problem for the service department to honor. It's like one department doesn't honor what another has promised & then you have to spend extra time tracking down your salesperson to get involved (if he/she is working that day) which take longer time for you go on with your day. This is not providing a great customer service and doesn't make someone want to come to purchase another vehicle from them which will benefit all departments. More
Always great customer service. All the reps there are pros Great service, get the work done on time, make sure I can get a ride if it is a longer repair. Never a problem with the service team. Great service, get the work done on time, make sure I can get a ride if it is a longer repair. Never a problem with the service team. More
Great service and friendly staff! The absolute best customer service. Very professional and friendly staff. Never had a bad experience. The chocolate and car wash, what a nice touch at The absolute best customer service. Very professional and friendly staff. Never had a bad experience. The chocolate and car wash, what a nice touch at the end! More