Reed-Lallier Chevrolet - Service Center

$3296.26 and car check engine is still on Aug 5, 2020 Left Reed-Lallier crying for the second time today. They gave me a loaner for two weeks after the first cry. an excuse why today Left Reed-Lallier crying for the second time today. They gave me a loaner for two weeks after the first cry. an excuse why today More

I have used this dealership's service dept in the past and it has always been pleasant. My recent visit was awful. I took my car in for service to the tune of $1800. Two days later the car broke down for and it has always been pleasant. My recent visit was awful. I took my car in for service to the tune of $1800. Two days later the car broke down for a different reason and I took it back and left it for repair. I was given an estimate of $1900 to replace a catalytic converter and was told it would be 7-10 days for the part to arrive. On day 7 I began calling every other day to check on the part. Each time the response was "I said I would call you". None of my calls were returned; when I did talk to the service advisor it was because I called repeatedly until she answered the phone. After three weeks of waiting for the part I gave up. I went in and told the service advisor that three weeks was long enough to wait for a part and that I was picking the car up. I was stunned when she angrily replied "I ASSURE you we aren't sitting around doing nothing". She did not speak to me again while I waited for my car to be brought to me; no explanation or apology. Choose your service advisor carefully. It can make all the difference. Lela was rude and incompetent. I do not believe she should ever be allowed to work with customers. A poor representative for Reed Lallier. More

Had a scheduled appointment today and just like normal, the service department makes the entire dealership look good. Thanks to Lela Schimmel for great service the service department makes the entire dealership look good. Thanks to Lela Schimmel for great service More

Body shop Dee Riede was very helpful and knowledgeable about what my car needed. She phoned the next day to let me know the progress and was very pleasant. This Dee Riede was very helpful and knowledgeable about what my car needed. She phoned the next day to let me know the progress and was very pleasant. This was the 2nd time I have needed body work and I will definitely go back again if needed. The paint match was awesome. My Camaro looked new when the body shop finished. I'm happy with the results. More

TERRIBLE SERVICE CENTER Basically after 2 hours I complained about where my truck was. It was just there for an oil change and to get my tire checked. They took my tire apart Basically after 2 hours I complained about where my truck was. It was just there for an oil change and to get my tire checked. They took my tire apart couldn't fix it and just put my spare on. No one came and asked me or told me anything. Then they didn't have a tire this is a brand new silverado and they don't carry the tires. So I am stuck with the spare til Monday when I can find a good tire to put on. NEVER TAKE YOUR VEHICLE TO THIS PLACE. THEY ARE NOT WORRIED ABOUT TAKING CARE OF YOU OR YOUR VEHICLE! More

Wonder Why??? I was in the dealership with a vehicle I purchased from them after having the vehicle less than a year it started giving me problems and I took it to I was in the dealership with a vehicle I purchased from them after having the vehicle less than a year it started giving me problems and I took it to them and I had an awful experience and this is the second time I will no longer use the service department at reed lallier the service I felt was not right if things happen to the vehicle and it's covered under warranty and it brings about other issues why not cover the things it caused too happen also I will never use them again thanks. More