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Regal Kia Lakeland
Lakeland, FL
4,259 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,259 reviews
April 22, 2024
It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More
by Angel
Verified CustomerEmployees Worked With
Helpful April 21, 2024
The worst experience I ever had at a dealership. They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend thi They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend this dealership to anyone. Don't waste your time and energy, stay clear of this establishment. More
by KFYKES
April 20, 2024
The representative was attentive and kind. They quickly understood my problem and fixed it. It was a great visit!! They quickly understood my problem and fixed it. It was a great visit!! More
by VALTE21985
Employees Worked With
April 19, 2024
I really enjoyed my experience at the Kia dealership the were kind and curious and an overall great experience were kind and curious and an overall great experience More
by GRETATERRELL
Employees Worked With
April 19, 2024
The moment I met Greg, he gave me all kinds of information I needed for my new EV6,Car, Extremely helpful and personable. Great Job!! information I needed for my new EV6,Car, Extremely helpful and personable. Great Job!! More
by rbuffy1975usa
Employees Worked With
April 18, 2024
They're always so great every time I take my car in. Wonderful people and a very welcoming and relaxing environment. Wonderful people and a very welcoming and relaxing environment. More
by tjduke863
Employees Worked With
April 18, 2024
Justin De Jesus was my sales agent and he was very helpful and courteous. The vehicle I purchased new, is pulling to the right from the day that I drove it off the lot. I called Justin and he schedule helpful and courteous. The vehicle I purchased new, is pulling to the right from the day that I drove it off the lot. I called Justin and he scheduled me to come and have the service department take care of it. He drove my car and confirmed that it is pulling to the right. I waited patiently for service to work on the front wheels alignment of my vehicle. On my way home it was obvious that while the pull to the right was not as bad as it was it is still very noticeable. They worked on it but did not fix it. Sure, I should go there again and spend another day waiting on them to work on it hoping that this time they will fix it but I have not had a free day yet to take care of it. I am very bothered by having had bought a brand new vehicle with a defect and what worse, that the service department is unable to fix it on first try. Something is wrong with this picture and I am not sure where to go with it next. More
by Orr Orovan
April 17, 2024
Misty has always been very helpful and informative for as long as I have been coming here. They have always provided exceptional service and I highly recommend them! long as I have been coming here. They have always provided exceptional service and I highly recommend them! More
by mom2ic2
Employees Worked With
April 16, 2024
The physical plant needs remodeling. Sales staff dress doesn’t give the appearance of professionalism. Sales staff dress doesn’t give the appearance of professionalism. More
by lskidmor
April 15, 2024
Regal kia went above & beyond to get us the exact model & features we wanted at a price well within our budget. No scummy salesmen bombarding you the moment you get out of your car, just an employee who dir features we wanted at a price well within our budget. No scummy salesmen bombarding you the moment you get out of your car, just an employee who directed us to a new car salesperson. More
by sk8280smetal
Employees Worked With
