Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Kia Lakeland - Service Center

Lakeland, FL

4.5
2,541 Reviews
Call Service Center (863) 485-6697

2,541 Reviews of Regal Kia Lakeland - Service Center

Sort by
April 22, 2024

It was nice and clean. ..very helpful..you guys have really good service I wouldn't mind recommending to place to others More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

Helpful
April 21, 2024

The worst experience I ever had at a dealership. They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend thi More

by KFYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Custodio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Davis, rating, 0 stars
Report | Print
Apr 25, 2024 -

Regal Kia Lakeland responded

I'm truly sorry to hear about your extremely disappointing experience. Your feedback is deeply concerning, and it's clear that we fell short of meeting your expectations. Please know that we take your comments seriously, and we will investigate this matter thoroughly to address any issues and prevent similar situations from occurring in the future. Your satisfaction and trust are incredibly important to us.

Helpful
April 20, 2024

The representative was attentive and kind. They quickly understood my problem and fixed it. It was a great visit!! More

by VALTE21985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review - it's much appreciated!

Helpful
April 19, 2024

I really enjoyed my experience at the Kia dealership the were kind and curious and an overall great experience More

by GRETATERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 19, 2024

The moment I met Greg, he gave me all kinds of information I needed for my new EV6,Car, Extremely helpful and personable. Great Job!! More

by rbuffy1975usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 18, 2024

They're always so great every time I take my car in. Wonderful people and a very welcoming and relaxing environment. More

by tjduke863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Regal Kia Lakeland responded

Our team enjoys doing what they do because of customers like you. Thank you so much!

Helpful
April 17, 2024

Misty has always been very helpful and informative for as long as I have been coming here. They have always provided exceptional service and I highly recommend them! More

by mom2ic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Regal Kia Lakeland responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Helpful
April 13, 2024

Professional, courteous service,; My service was very timely and I didn’t have to wait very long . More

by pferrentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

Helpful
April 13, 2024

Regal Kia Service always does a professional and courteous job providing service for my Sorrento. More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Regal Kia Lakeland responded

The team here at Regal is thrilled to receive such a great review, thank you.

Helpful
April 12, 2024

I have been a customer since 2011 and on my fourth car . I think Regal Kia is like family and never any complaints with the service department. More

by NOLEDADDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Regal Kia Lakeland responded

Thank you for taking the time to provide a review, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Helpful
1
2
...
255