Reliable Buick GMC Cadillac

Fraud At It's Finest! Sales lied about what accessories were actually included on the vehicle during the time of sale. I asked them if the truck was marked up and they Sales lied about what accessories were actually included on the vehicle during the time of sale. I asked them if the truck was marked up and they said no there isn't any mark up at all, "We don't mark up our vehicles". They did, but they hid it in the extra accessories that I was told were included on the build and then charges you more so you won't see it. The General manger on accident sent me the invoice of what they paid for the accessories. They had a huge hidden markup!! I asked the GM about it and he called me a liar. Finance was horrible. They tried to get me finance with an obscene interest rate. Payment over 1800 with near perfect credit and close to 50% down. I said no I'll find my own thank you. They quickly came back with a much lower interest rate and said wait wait. How about this? Still too high. And then came back with a better one even faster then I could dial the number and ask for a customer service rep with my bank. Then gave me false information about the bank they had given me the loan through. If that's not bad enough, the truck I purchased is having major safety issues with 4K miles on it, brand new truck. And they are doing everything they can to not help me get the truck repaired. Some of the stuff that was added to the truck was ordered from the dealer. And GMC will not warranty with what was done. So, my new truck isn't safe to drive. I live about 200 miles from this location. I asked the dealership to have them pick it up or have it towed. The GM ignores me and tells me to drive it and they will give me gas money instead. But they wouldn't look at my new truck for two weeks!! It will just sit on the lot. Because his shop foreman will be on vacation. I found out the truth about what was not actually added to the truck from another dealership service department, and from doing extensive research. And another GMC dealership. They replied man what is wrong with people do do something like this to their customers. The General Manager of this dealership will do nothing about it, even after I submitted proof to him. I emailed the owner of the dealership and no response from him. Worst dealership experience. Be carful dealing with these fokes!!!! I will do my best to stop this from happing to other customers who may not know or not be able to get help. More

Knowledgeable, quick, no nonsense. Allowed me to check all other brands prior to pushing for the sale. I came back and process for test drive and completing the sale was quickest I've Allowed me to check all other brands prior to pushing for the sale. I came back and process for test drive and completing the sale was quickest I've ever had at a dealership. Rick was great to work with. More

Good customer service department they have coffee if you want. The waiting room has a TV want. The waiting room has a TV More

Could not be more pleased with the effort of Caleb and Jeff to get my truck fixed as quickly as they did. I needed my work truck fixed and they knocked it out even though they had to work on Saturday. Y Jeff to get my truck fixed as quickly as they did. I needed my work truck fixed and they knocked it out even though they had to work on Saturday. You don't find service like that in very many places. More

Great Dealership, And a Great Service Dept. In your Service Dept. you need to give Elvis a gift. He always gives me #1 service Thanks Kenneth Holbrook In your Service Dept. you need to give Elvis a gift. He always gives me #1 service Thanks Kenneth Holbrook More

Service was prompt and my problem was solved. Agents were courteous and friendly. Would recommend. Agents were courteous and friendly. Would recommend. More

Ken is always very friendly and knowledgeable, makes our trips to the service department smooth every time. trips to the service department smooth every time. More

Good service, friendly, informative. My husband had to wait while they serviced the car and they helped the wait by checking in with him, thanks. Took him right in without an appointment My husband had to wait while they serviced the car and they helped the wait by checking in with him, thanks. Took him right in without an appointment. More

This dealership was easy to work with got me the truck that I wanted The sales rep was impeccable in his knowledge and ability to get me what I need it very very satisfied with the whole experience that I wanted The sales rep was impeccable in his knowledge and ability to get me what I need it very very satisfied with the whole experience More