I have had only had 2 experiences with this dealership and they have both been terrible. When I purchased my car the employees dropped the ball at every opportunity. Most recently, I had an oil change with valet service. They said they would pick my car up while I was at work. Change the oil, and bring it back. I had to call 5 times during the day to figure out how to exchange the keys and verify that they had the right pick up address, also to find out where my car was, and each time the workers didnt seem to know that I had an appointment, or where my car was, or even that they offered this service. My car was picked up around 10:45 am and wasn't returned till 5:20 pm. No one called to notify me of this. I have had nothing but poor experiences here.