Rick Case Acura - Service Center

The staff is awesome, so friendly and helpful, and the wait room has snacks and plays movies instead of the news. Love it! wait room has snacks and plays movies instead of the news. Love it! More

Mack is always a great help, makes the process a breeze. Ver professional and knowledgeable. Ver professional and knowledgeable. More

Everyone is very nice and professional. The wait time can be a little too much. The wait time can be a little too much. More

Staff was polite and efficient. Service Advisor Remy effectively communicated the various services. I will definitely make the 35 mile trip to this dealership instead of my local de Service Advisor Remy effectively communicated the various services. I will definitely make the 35 mile trip to this dealership instead of my local dealer in Delray. More

Mack was prompt and communicative throughout the service process. I recommend the entire staff at Rick Case Acura. process. I recommend the entire staff at Rick Case Acura. More

Mack was super helpful. I was a walk-in. He took care of me and communicated well through the whole process. Car is running great! I was a walk-in. He took care of me and communicated well through the whole process. Car is running great! More

Good service with nice staff. I can trust that they will take good care of my car! I can trust that they will take good care of my car! More

Felipe Moreira Rios was very helpful. Got my car taken care of fast. I appreciated the great service. Got my car taken care of fast. I appreciated the great service. More

Excellent service by Acura Rick Case. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. More

Service department is terrible. You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for a You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for an oil change and tire rotation and when they brought my car out they forgot to do the warranted brake repair. I ended up waiting there an additional hour. Nothing but apologies there after. It’s a good place to buy a car but I wouldn’t go back for the service even the first free oil change. It’s just not worth it. More