Rick Case Honda - Service Center

This was our first time at Rick Case and Danny was wonderful in getting us set up with awesome customer service. Best experience ever. Thank you! wonderful in getting us set up with awesome customer service. Best experience ever. Thank you! More

Stephanie did a great job handling my service on my new pilot. She provided great service and I would recommend her as a service rep pilot. She provided great service and I would recommend her as a service rep More

Always helpful for someone that knows nothing about cars, Andrea Sanchez address my concerns and guided me to make decisions. Rick Case with pandemic is following all the Guidelines. Andrea Sanchez address my concerns and guided me to make decisions. Rick Case with pandemic is following all the Guidelines. More

Service Manager Mr. Wayde and Assistant Service Manager Karen Rennie at Rick Case Honda Davie provided excellent service. I greatly appreciate their assistance and professionalism. Karen Rennie at Rick Case Honda Davie provided excellent service. I greatly appreciate their assistance and professionalism. More

Only glitch was, I had to search in my phone for discounts sent to me by Rick Case. I think the system should show what discounts were offered to their regular customers. discounts sent to me by Rick Case. I think the system should show what discounts were offered to their regular customers. More

Excellent service. Been using Rick Case from before I bought this particular Honda, and its a 2010. Melvin did an excellent job to presenting reasons for the additional services. bought this particular Honda, and its a 2010. Melvin did an excellent job to presenting reasons for the additional services. More

In and out with no hassle! I worked with Mrs. Karen and she got things rolling for me right away! I will continue to use them! she got things rolling for me right away! I will continue to use them! More

2012 Honda CRV repeat customer for Melvin Haynes As usual excellent service, kept inform of issues prices and warranty which was still on my vehicle excellent service, kept inform of issues prices and warranty which was still on my vehicle More

I have never been so unhappy with a dealership, I have bought enough cars from the dealership in the past 10 years that you think loyalty would matter. I just bought a brand new Honda CRV 8 months ago and bought enough cars from the dealership in the past 10 years that you think loyalty would matter. I just bought a brand new Honda CRV 8 months ago and now to have replace my tires with only 20,000 miles on it. Service says there is something wrong to rapid of wear but RICK CASE doesn’t want to stand behind their vehicle. Was told I can get you a quote for tires I wouldn’t spend another dime at this dealership really worth losing a loyal customer over a set of tires that clearly have an issue. Why cause the tire manufacturer says they don’t warranty factory tires. Very poor service on your part. Beware they don’t want to keep your business they would rather scree you!! The salesman are good and helpful but upper management needs to be replaced. Mark Warshefski you are the worst of them all... Mark Riley can’t be bothered to call anyone back. Thank you Wade Bell for me your hard efforts, you at least tried to make the customer happy only to be shot down by your superiors. Rick Case Honda doesn’t even deserve the one star but had to select it in order to post... shame on you More

Melvin Haynes was awesome. He was efficient, courteous and pleasant to deal with. I was waiting so he made sure my stay was short. He even offered me some of his lunch. and pleasant to deal with. I was waiting so he made sure my stay was short. He even offered me some of his lunch. More