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Rick Case Hyundai Duluth
Duluth, GA
1,120 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,120 reviews
November 10, 2017
Best service manager Tammy will go put of her way to make sure you have the best customer experience possible. Very professional and quick service. Great overall experien Tammy will go put of her way to make sure you have the best customer experience possible. Very professional and quick service. Great overall experience. More
by Kpinder
Employees Worked With
Tammy Baker
November 10, 2017
Service was excellent Richard Williams was great and very professional, answered all questions and help us with everything that we need. I would recommend the dealership Richard Williams was great and very professional, answered all questions and help us with everything that we need. I would recommend the dealership to all my friends and family More
by angelaeb333
Verified CustomerEmployees Worked With
Mike, Richard Williams
November 10, 2017
1st Experience with Rick Case Hyundai Great first time experience purchasing a car with Rick Case Hyundai! I love how you tell them what you want and they do everything in their power to m Great first time experience purchasing a car with Rick Case Hyundai! I love how you tell them what you want and they do everything in their power to meet your expectations. Regina Gladmon and Ken Hinger were wonderful and helped us every step of the way! More
by alison.hulslander
Employees Worked With
Ken Hinger, Regina Gladmon
November 07, 2017
Tammy was great! When my Hyundai needed servicing we took it to Rick Case in Duluth. Tammy was friendly and knowledgeable. She got everything done quickly and was supe When my Hyundai needed servicing we took it to Rick Case in Duluth. Tammy was friendly and knowledgeable. She got everything done quickly and was super helpful through the process. I’d definitely recommend Rick Case in Duluth to anyone that needs service! More
by MrsJGS
Employees Worked With
Tammy Baker
November 05, 2017
Seller person was extra helpful Financial department did not hel as i was expecting, my insurance company told me that i were over charge about $70 per month. Also i wanted to have Financial department did not hel as i was expecting, my insurance company told me that i were over charge about $70 per month. Also i wanted to have soonroof in my my new car bcs that is what i have on my previous but, they did not help me to have that upgrade . More
by legalgjaimes
Employees Worked With
November 05, 2017
Great Service with Team Tammy Tammy leads a great team at Rick Case Hyundai. She makes you feel like family and there is never any pressure to do something you don’t need! Tammy leads a great team at Rick Case Hyundai. She makes you feel like family and there is never any pressure to do something you don’t need! More
by GenesisG90FAN
Employees Worked With
Tammy Baker
November 04, 2017
Great, friendly service! Always have a wonderful experience with Tammy and her team. It's always a pleasure interacting with everyone. I recommend everyone for honest, reliabl Always have a wonderful experience with Tammy and her team. It's always a pleasure interacting with everyone. I recommend everyone for honest, reliable service!! More
by Smiles73!
Employees Worked With
Tammy Baker
November 03, 2017
Wonderful Experience! We found the perfect fit for our soon-to-be 16 year old! Thank you for your patience and helping make this a memorable experience! We found the perfect fit for our soon-to-be 16 year old! Thank you for your patience and helping make this a memorable experience! More
by Linda Dameron
Employees Worked With
...
October 28, 2017
FABULOUS! I had a wonderful visit to Rick Case in Duluth, Georgia today! I am a single female and so I did have some trepidation and concerns about visiting the I had a wonderful visit to Rick Case in Duluth, Georgia today! I am a single female and so I did have some trepidation and concerns about visiting the dealership on my own. I have also never leased a vehicle, as I'm interested in doing now, so I was worried that the personnel may possibly hide fees from me. But not here! The staff answered all of my questions clearly and succinctly. In particular, Mr. Daniel Kidd, greatly helped to assuage my fears by being frank, transparent, and relationship - oriented versus sales - oriented. I realize this is a business and sales is the purpose of a dealership. However, I do not feel nicked or dimed today. That's success in my book! Thank you for the superb customer service and please continue to keep sales consultants like Mr. Kidd on payroll. THANK YOUUU!!! More
by Satisfied customer :-)
Employees Worked With
Daniel Kidd
October 27, 2017
Review This experience of buying a car wasn't as daunting as the first time. My concerns were taken under consideration when looking at what kind of car I w This experience of buying a car wasn't as daunting as the first time. My concerns were taken under consideration when looking at what kind of car I wanted. Good Experience. More
by chica_roja
Employees Worked With
Josh & Melvin, Regina Gladmon
