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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

November 06, 2020

Great service and friendly staff. Lance Chapin was a pleasure to work with. His professionalism , attitude, and effort are to be commended. Highly recommend him and the dealership. More

by J. Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and it makes us so happy to hear you had a great experience! Please let us know how we can help out in the future!

November 06, 2020

I was unhappy with the waiting time. I had a 9am opointment, and left after 3pm. No one advised as to the time period. Thanks More

by mhhudson46
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and it makes us so happy to hear you had a great experience! Please let us know how we can help out in the future!

November 06, 2020

Janice curry was wonderful insightful the inventory was great the sales manager was exceptional and the finance manager was great And the building was immaculate More

by sterdivant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels, Danny Whang, Janice Curry, Brandon Hawthorne
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and it makes us so happy to hear you had a great experience! Please let us know how we can help out in the future!

November 05, 2020

Brandon was awesome! He helped me to get my new Dodge Challenger and made the process very easy and simple. Thank you Brandon and God bless you all. More

by Ali Baqer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hawthorne
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 05, 2020

I will not return to Rick Hendricks for service or anything else. After having a diagnostic test performed for a total of $155 (which was not necessary), I was told it was the same issue as the code a More

by travian.ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Aleshia Kincade
Nov 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

November 05, 2020

I had a great experience getting my Jeep serviced quickly. Aleshia went above and beyond to help get the issues fixed in a timely manner for me More

by CARE1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means the world to us and it makes us so happy to hear you had a great experience! Please let us know how we can help out in the future!

November 04, 2020

Jeff was awesome! He made the process of buying a new car as smooth and simple as possible. With excellent customer service, he was able to help us get the exact car we wanted all while sticking within our b More

by kpopadiuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Erick Nunez, Jeffrey Popadiuk
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jeff is such a great guy and truly cares about his customers whole-heartedly!

November 04, 2020

I was satisfied with the service and handling of papaerwork by the service representative. I was able to make appointment online which is also very appreciated. Thanks. More

by varun0501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

November 04, 2020

Thank you Guys for everything you done to help us with getting our Jeep Gladiator. Top-Notch Dealership in Georgia. Thank you Steve , Gavin, Erick, and Felipe. More

by DANIELAPAGUAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Erick Nunez, Felipe Ortiz
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review! Welcome to the Hendrick family!

November 03, 2020

Great service! Very professional staff. I ran into some issues but they were sorted out quickly and my salesman Justin is the absolute best! Thank you Rick Hendrick! More

by Lomack627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Nov 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for your business and we look forward to helping you out for the many years to come!

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