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Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Rick Hendrick Chrysler Dodge Jeep RAM Duluth's Covid Response
- Home Delivery
- Service Pickup & Delivery
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 3,769 reviews
July 31, 2018
"Fast and Accurate "
- knightomar31
Verified CustomerThe service center did an excellent job they handled my recall with professionalism and provided good customer service and it helped that they were knowledgeable when it came to questions that I had.
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Cam Laskowski,Mark Perez
Helpful July 31, 2018
"Warranty work = long list of to do items"
- PowerTPhDThere is a recall for the rear lower control arms, which have to be ordered. Since it was going to have work done there, I decided to also have my oil changed since I was getting a warranty repair. The cost was $53.99 for my 2007 Jeep. Then they bring me a list of repairs /servicing which need to be done which totaled over $4200! Most of the work can be done by my husband and me. Going to take my Jeep and get a second opinion on the other items as the prices are crazy high, but expected from a car dealership service dept. That being said, everyone there was incredibly friendly and helpful! I recommend them over Hayes Chrysler Jeep any day!
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Kenneth Coggins
July 31, 2018
"Great first impreesion"
- JJeepBrought in our recently purchased Jeep and couldn't be happier with the prompt greeting and service. Cameron went above making sure I was informed of what was going on while in the waiting area. He explained the write up after the vehicle was ready. Will be my first choice for future needs.
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Cameron Laskowski
July 30, 2018
"Everyone in this place was AMAZINGLY helpful!!!"
- VILLA.EVAI drove 4 hours to Atlanta to car shop and after a few helpless dealers, Rick Hendricks Dodge was and is definitely hands down the BEST!!! Since the moment we pulled up, Kneico Daniels greeted us and helped us in every way possible and made the whole process easy. Everyone from sales (Kneico Daniels & Ariel De Moraes) to the finance department were extremely wonderful to me and my family. I will definitely be coming back to trade in, when I’m ready for my next purchase.
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Kneico Daniels
July 30, 2018
"Service issues"
- SteveLMy fuel level indicator stopped working while I was on vacation. I took my truck into the local dodge dealership and was told it would take about 2 hours and cost about $600.00. Since I was on vacation I decided to wait until I got home and take it to Rick Hendrick Duluth. There I was told that the Body Control Module was not working and that it would have to be ordered and they were not sure about when it would be available. Cost to install BCM and Fuel Gauge about $1600 if I remember correctly. That was May 28. On July 3, I received an email stating that the part was in and that I should call to schedule an appointment. Since I was going out of town on the 4th for 10 days, I asked if I could just drop my truck off and pick it up when I got back. I was told that would incur a storage fee (something the service manager says is not true), so I scheduled an appointment for 9:00 a.m. July 16, the Monday after I returned from vacation. I dropped my truck off early Monday morning. Monday afternoon before they closed I called to get a status report and was told that it wasn't ready. On Tuesday afternoon I called and was told it wasn't ready. On Wednesday afternoon I called and was told they hadn't even started on it. I asked to speak to the service manager and while was on hold the service tech came back on line and said that the part wasn't even in yet. On Thursday July 26 I received an email stating that a back ordered part was in and I should call to schedule an appointment. I called this morning July 30, and the earliest appointment that I could get is August 8.
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