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Rick Hill Imports, Inc.
Kingsport, TN
257 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Latest Reviews
January 08, 2024
Upon entering, there was no one at service department,
after finding them they were nice but not knowledgeable. There are stained , mismatched ceiling tiles and dirty floors. No one answered the phone ca
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by Concerned, sports car advocate
Employees Worked With
General customer service
December 06, 2023
Service department overcharges double the value of a
typical service. Oil change was $250 and other BMW dealers quoted $125. Called to complain and they stated they used "BMW Standard pricing." Not stan
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by Max
Employees Worked With
Jason
August 25, 2022
3-1/2 hours for routine service after a two week wait.
Dropped the car off for an oil change and check a few other items. Returned after 2-1/2 hours to be told they were busy and it would be another hour
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by Hickman_tim
Employees Worked With
Colton Miller
