Rivera Toyota - Service Center

Beth took great care of me white Kathy was out She was great at keeping me up to dat e and got me out as fast as possible. I was also please d to see that Rivera Toyota stopped the cc upcharge for repair great at keeping me up to dat e and got me out as fast as possible. I was also please d to see that Rivera Toyota stopped the cc upcharge for repairs. I feel that customers who do not have ready cash were being marginalized. This way everyone is treated fairly, even if we all pay a bit more to cover these charges. More

I was an unannounced customer due to my vehicle having an acute mechanical issue. Beth Hicks was my service advisor and promptly had my vehicle brought in for diagnostic testing and then repair. Beth kept acute mechanical issue. Beth Hicks was my service advisor and promptly had my vehicle brought in for diagnostic testing and then repair. Beth kept me apprised of progress and expedited the repairs. Beth made the whole process very easy and had us on the way well ahead of when I thought the car would be ready. Beth is the best Toyota service advisor I have worked with since owning my first Toyota back in 1993. More

I wish to recognize Ms Beth Hicks, Service Manager at Rivera Toyota of Mt Kisco, NY, for outstanding Customer Service. Her words and action(s) always guarantee both success and high Customer satisfaction Rivera Toyota of Mt Kisco, NY, for outstanding Customer Service. Her words and action(s) always guarantee both success and high Customer satisfaction. I look forward to my next service visit for my 2021 Toyota Venza. Thank you Ms Hicks for your consistent demonstration of caring and excellence. Sincerely, Mel Stringer More

Beth is extremely helpful and a pleasure to work with and she even had my car washed she even had my car washed More

Started the visit with a nice greeting from the valet. The service consultant, Cathy Hutt, was very courteous, professional and provided an accurate estimate prior to service and the vehicle was completed The service consultant, Cathy Hutt, was very courteous, professional and provided an accurate estimate prior to service and the vehicle was completed within the time promised. The service manager, Tom Grimont was extremely helpful with questions on my vehicle. A very nice overall experience! More

Beth was the best -- I've been getting our Toyotas serviced here for years and years. Never have a problem. Would recommend to friends and family. serviced here for years and years. Never have a problem. Would recommend to friends and family. More

Great service. Beth at the front desk is wonderful! Excellent customer service and comfortable waiting room. Beth at the front desk is wonderful! Excellent customer service and comfortable waiting room. More

Beth from the service department was a rockstar every time I went to Rivera Toyota for repairs and maintenance—will recommend to others. time I went to Rivera Toyota for repairs and maintenance—will recommend to others. More

I Have been getting cars at Rivera for years and the sales and service crew have always been great. Today was no exception. Beth and Cody did a great job taking care of me and due to service like that, sales and service crew have always been great. Today was no exception. Beth and Cody did a great job taking care of me and due to service like that, I will continue to get my vehicles from this dealership. More

Service Center did a fine job. Car was ready same day I dropped it off. Beth Hicks was friendly, courteous, and explained everything very clearly. I am very satisfied with Toyo Car was ready same day I dropped it off. Beth Hicks was friendly, courteous, and explained everything very clearly. I am very satisfied with Toyota's Service center. More