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Riverhead Bay Volkswagen

Riverhead, NY

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rated
146 Reviews

1521 Old Country Road

Riverhead, NY

11901

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146 Reviews of Riverhead Bay Volkswagen

August 27, 2016

Quality Buying Experience Bill Brienza provides a pleasant buying experience. He is friendly and knowledgeable. He can help you with New VWs or Used Subarus. We were there t More

by JRyan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Mccutchan, Bill Brienza
July 26, 2016

Bate and switch Dealer low balled initial quote and thought once we came back we would just buy it for a little more than what he quoted. Price went up! More

by Owdie123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Brienza
Aug 11, 2016 -

Riverhead Bay Volkswagen responded

Owdie123, we at Riverhead Bay VW are terribly sorry to hear you had a troubling experience at our dealership recently. As most people know, theres three sides to every story. Given Bill's extensive and nearly flawless track record, along with our dealerships recognition from VW's stringent Customer First Program (A strictly judged performance program concentrating on the highest levels of customer satisfaction in sales, service and parts) we're going to go ahead and tack this one up to a clear miscommunication. Please, if you have any other comments or concerns, we would love to help you in the future. Thank you again for your insight.

May 23, 2016

Great overall experience Bill was an amazing salesman. I felt completely comfortable and welcome upon entering the dealership. He never made me feel any pressure to buy and wa More

by Katie1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brienza
May 07, 2016

Joe Passalacqua - Salesman Joe is very personable and provides a “no-pressure” experience in the car buying experience. He worked very hard in finding the car I wanted and is e More

by abab46
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Passalacqua
April 30, 2016

Bill Brienza Great Salesan I was thrilled with the non-pressuring and knowledgable salesmen I had when purchasing my used Beetle. Bill need a great jib showing me all the featur More

by bkantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Mccutchan, Bill Brienza
April 01, 2016

Straight forward, no nonsense The Entire staff I dealt with was professional and sincere. At no time did I feel pressured, rushed, or lied to. Kevin Curti, my salesman, was hones More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis, Anthony Mauro, Kevin Curti
March 29, 2016

Thirteen and counting! This is the thirteenth VW vehicle I have purchased at Riverhead Bay Motors. That should say it all, but I would like to add more. I am not easy to ple More

by Tony Valle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brienza
March 25, 2016

Bill is the Man!!! It was my first time buying a brand new car and Bill walked me through the whole process like a pro. I was looking for a Passat R-Line, which I later More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brienza
March 25, 2016

Bill is First Class! Bill is an A1 guy. He made me and my friend feel totally comfortable. I was replacing a 24 year old Honda station wagon and wanted a similar body styl More

by LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brienza
March 24, 2016

Great Experience all around. My whole experience at Riverhead Bay was superb! Bill helped me choose the right car for the price I wanted to spend. He didn't pressure me to spend m More

by Nancy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brienza
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