Rizza Cadillac Buick GMC - Service Center

Becky in service is a Rockstar. She always comes through and makes the experience smooth. Our Escalade needed additional parts that were on back order so Becky went the extra mile and had our vehicle droppe and makes the experience smooth. Our Escalade needed additional parts that were on back order so Becky went the extra mile and had our vehicle dropped off at our home.. Thank You Becky More

Danielle was awesome! Did a full inspection on my Cadillac Escalade and was always in touch with me with updates. Thank you for your service! Cadillac Escalade and was always in touch with me with updates. Thank you for your service! More

The facility was very clean and the staff was very respectful and attentive. Even the sale persons was very nice and engaged me in a relaxing conversation. respectful and attentive. Even the sale persons was very nice and engaged me in a relaxing conversation. More

This dealership and it's staff has exceeded my expectations. The service department staff are knowledgeable and very competent. The environment is always impeccable. I never leave Rizza without expectations. The service department staff are knowledgeable and very competent. The environment is always impeccable. I never leave Rizza without a smile and a confidence that my needs will be met. I have met very kind and patient managers, finance staff and sales personnel that I think do an incredible job!! More

Service manager was not friendly, kept saying they were too busy to update me on my car repair. Crazy grinding sounds coming from my car after I got it back. I will not pay them another dime, nor will we b too busy to update me on my car repair. Crazy grinding sounds coming from my car after I got it back. I will not pay them another dime, nor will we buy any cars from Rizza again. More

The service department has always been and accommodating.Ernie gave me a ride home and even helped with my packages. Service has always remained accommodating . accommodating.Ernie gave me a ride home and even helped with my packages. Service has always remained accommodating . More

Rizza Cadillac Is where I go for all of my XT5’s needs the service is excellent the service representative is absolutely wonderful to work with keeps me posted while my vehicle is in the shop. Absolutely the service is excellent the service representative is absolutely wonderful to work with keeps me posted while my vehicle is in the shop. Absolutely love Rizza Cadillac More

I came in for an oil change. They changed filter and oil, did a fluid and tire pressure check and washed her up all in an hour as promised. did a fluid and tire pressure check and washed her up all in an hour as promised. More

John in the service department was very accommodating in swiftly rectifying my car needs and concerns. I was able to get a new battery for my car with an quick install. I am very grateful. swiftly rectifying my car needs and concerns. I was able to get a new battery for my car with an quick install. I am very grateful. More

Hello I visited GMC Dealership for a recall on my vehicle they checked my vehicle and apparently they flushed all the oil out and told me I would need to replace my oil pan. I was not able to afford it at th they checked my vehicle and apparently they flushed all the oil out and told me I would need to replace my oil pan. I was not able to afford it at that time so I left and 15mins down the road my vehicle is driving ruff and shaking which it had never done before, so I took it to a Auto Zone and there was a guy that checked my oil and it was none there . Apparently GMC flushed out my oil that I just had them to replace two weeks prior and my oil was still full with an oil leak into it. Plainly saying they empty’s my oil out without replacing it before I left and my engine would have been shot and locked up had not I had someone to check it. GMC must be very careful in what they handle with someone’s vehicle, please pay attention that mistake could have been avoided by replacing my oil that GMC had flushed out . More