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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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June 20, 2021

From the time I entered the Service Department, I was greeted with concern and respect. I was provided excellent service all the time I was in the facility. Thank you More

by haw7547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 20, 2021

Great service as always from John! This 25 word minimum requirement is dumb! You probably get 40% less Surveys returns due to this silly requirement! More

by GUSTAFSON40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 20, 2021

Service Manager very thorough, helpful and kept me informed as I waited while my car was serviced. Would have been nice for availability of coffee/water. COVID is over. More

by krysek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2021

Rizza has been a reliable service facility, doing a good job, explaining things well and being very friendly throughout the process. I highly recommend them. More

by DOUGTERPSRTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2021

I was so pleased with Rizza. Everyone was polite, knowledgeable and courteous. I even received drop off service so I didn't have to sit in the shop for hours. More

by BOOSHA209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle O'Connor, Candace Kostial
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2021

My experience was great. The people in the service department were professional considerate, patient and kind. I left rizza confident and assured that my problem was resolved. See you soon More

by TSMITH3877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2021

Customer service was outstanding Becky one of the associates in the service department who check me in she is great she’s Outstanding she’s understandable she takes very good care of you she’s alw More

by glover3516
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2021

Excellent service advisor Danielle O Connor she made sure everything was fixed and working to my satisfaction. She also made sure we had a loaner available for the extended service visit More

by PATMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

The best service I have ever get and treat you like a family member and I will be there at all times for my next service More

by Saddam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

Danielle in the service department was very helpful she addressed my concerns in a timely manner then a timely manner. I look forward to coming back! More

by LISAVRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Hi Lisa, and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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