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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.6
2,087 Reviews

2,087 Reviews of Robert Brogden Buick GMC - Service Center

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June 26, 2020

It was warm welcome and took care immediately after I reach the service center, it took little bit time but very much satisfied with the service I got. Thanks to service crew. More

by N.RAVIKUMARA
Recommend Dealer
Yes
Employees Worked With
Allison Leach
June 26, 2020

NO ONE was wearing masks. Your thoughtlessness to your patrons by not wearing masks at this time is inexcusable. I will not be back except for the 3 more free oil changes I re More

by LSPLITTORFF
Recommend Dealer
No
Employees Worked With
Brooke Nemechek
Jul 06, 2020 -

Robert Brogden Buick GMC responded

Hello, We're sorry you had an unpleasant experience with us. Our Dealership does have plexiglass shields, hand sanitizer, wipes, and masks all available to customers to use as needed. Please reach out to us if you have any questions. We value your feedback, thank you.

June 26, 2020

Everyone is always friendly and helpfull. Always get good and timely service. They always Answer any questions I have. Would recommend to anyone. Very clean location More

by JTADLOCKNAT
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
June 26, 2020

Both Sales and Service Departments were nice and helpful in selecting my new truck as well as servicing it. I will definitely use Robert Brogden again. Thanks!! More

by dbhubbel
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor, Allison Leach
June 26, 2020

Fast, friendly, and efficient service! Thanks again Kristie Brown for taking such good care of our vehicles. Good folks at Brogden make it easy to purchase and maintain your vehicles. More

by PFREESE52
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
June 26, 2020

Tire Rotation on first oil change Oil change was great as expected but invoice said tires were rotated and the definitely were not. This has happened before on another vehicle at McCa More

by nandn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Jul 06, 2020 -

Robert Brogden Buick GMC responded

Hello, We do appreciate your feedback and value your business. Please contact our Service Management if you have any questions regarding your Service, we want to resolve any questions you may have. Thank You.

Jul 07, 2020 -

nandn responded

I did contact Matt Yates answering his email about thanking us for using the service department. I heard nothing from that reply.

June 26, 2020

Great Dealership These folks seem to go out of their way to make sure all is right with their customers. They have done more than we could have asked for. Thanks. More

by ed_stock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
June 24, 2020

The best service I have ever received from a dealer. They are efficient, customer friendly and very considerate of the customer’s circumstances. I highly recommend this dealership. More

by hillhouse5
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
June 22, 2020

Excellence~ Allison was our representative and did an awesome job communicating with us, keeping us updated when changes happened and went above what she needed t More

by melissamarkus5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
June 21, 2020

I like the dealership because they are always fast and friendly. I have not had a bad experience yet. The only thing that would be nice is if they had a car wash to run the vehicle through before returni More

by HCRAIG1965
Recommend Dealer
Yes
Employees Worked With
Allison Leach
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