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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.6
2,090 Reviews

2,090 Reviews of Robert Brogden Buick GMC - Service Center

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June 15, 2020

treated my 13 year old suv like it was brand new happy to work me into their busy schedule - located 4 areas of oil leakage - offered good price for repairs - i added 2 new tires to my visit - said i More

by STICKSX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
June 12, 2020

AC fixed under warranty This was painless. Dropped my car off, they fixed the AC that was under warranty, got a call, picked it up. Easy peasy. Allison helped me, she was gre More

by BuickBoy007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
June 11, 2020

Don't think they really do the inspection list, they just check all the same especially on my tires. Last November I bought a new tire to replace one with screw in it they said couldn't be plugged and patche More

by VRRWDR
Recommend Dealer
Yes
Employees Worked With
Allison Leach
June 11, 2020

Got my Yukon in quickly and serviced and back on the road in less than an hour. Fast and Friendly.. thanks for a great experience More

by RICDRAKE
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Ernesto Arellano
June 10, 2020

Honor the warranty program and fix my car with out trying to charge me . Called to file claim and got me in quickly. Took personal attention to detail More

by mjlogdr
Recommend Dealer
Yes
Employees Worked With
Ernesto Arellano
June 09, 2020

Kristy was very helpful and my car was done in a timely manner I felt like kristy was looking out for our best interests thank you More

by cipo03
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
June 09, 2020

As always a great experience Staff are knowledgeable and very helpful. Both Kristie and Allison were very friendly as well as professional. Waiting area and drop off area were More

by twomays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
June 09, 2020

Top notch service. Kristie in the service department not only got me an appointment on short notice, she was very knowledgeably and helpful in my time of need. I was imp More

by david@jasonparker.biz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
June 07, 2020

Disappointing to have to come back for service I requested the 1st time for a problem that I stated on 1st visit. I had explained the issue I was having with brakes and after repairs made i still he More

by SLAZENGER1976
Recommend Dealer
No
Employees Worked With
Ernesto Arellano
Jun 09, 2020 -

Robert Brogden Buick GMC responded

We're very sorry you had an unpleasant experience. Your concerns have been forwarded to management. We appreciate your feedback so we can improve.

June 05, 2020

Great Service, Fast update, Everyone Was Friendly. Price was up there but I expected that with a Cadillac. I would return if it was something that required dealership service. More

by Jcabello100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
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