Roberts Chevrolet Buick

Was talking with Holly about a car . After hours of back and forth gave her my info to run credit to finalize then she kept telling me waiting on finance to get all together . End of day no reply I contacte and forth gave her my info to run credit to finalize then she kept telling me waiting on finance to get all together . End of day no reply I contacted dealer to be told they had no finance guy at the moment just someone cover and another salesperson just sold car. Very unprofessional and a credit dispute for no reason. More

WOW! This dealership is unlike the many others I have had to go to after my car was stolen. I CANNOT BELIEVE how kind, helpful, honest, they were here. They made sure the car I was buying used was perf had to go to after my car was stolen. I CANNOT BELIEVE how kind, helpful, honest, they were here. They made sure the car I was buying used was perfect, and they worked as a team after I called first thing in morning to buy it. We had test driven it the night before with salesman Matt and then woke up and called saying we wanted to buy it but my car salesman was off. Matt was very nice and NOT pushy. After he knew we weren't going to buy that night he still continued to chat with us and give great advice on car buying in general. The sales manager Bruce assured me they worked as a team and that Matt would get commission for it-- the sales manager and finance manager Tyler were beyond assuring during a high anxiety time. Tyler took care of a scratch in the plastic and the chip in the windshield for free, and you cannot tell either were there. Sitting through an hour of paperwork signing would've sucked and most finance managers are jerks but Tyler was kind and very knowledgeable about finance and cars in general. Side note They do not haggle but if you have been car shopping most places don't any more. They believe in coming forth with their best price and then the financier shops for the best loan for you. If you tell them your monthly goal they will make sure you meet that. They really made the car buying experience friendly and hometown feeling. It totally didn't suck at all. They even delivered my car to me since I would not have a ride to go get it. I will be checking there first for our next car. If you're tired of the big dealerships where you're just a number, this is the place to start. More

We got what we wanted most. We got the best service from Roberts Chevrolet Buick. We first went in looking for an Enclave and realized the Encore was our best option. They save We got the best service from Roberts Chevrolet Buick. We first went in looking for an Enclave and realized the Encore was our best option. They saved us a ton of money and got us the exact car we wanted immediately. More

Looking for a Cruze My husband and I felt strongly about keeping our business local as much as possible so we visited Roberts Chevrolet Buick. From start to finish it wa My husband and I felt strongly about keeping our business local as much as possible so we visited Roberts Chevrolet Buick. From start to finish it was AWFUL!! We found a car we liked and had to ASK the sales guy (Matt) to go inside and start talking numbers. Well, he came out with a ridicules number so we counter offered. When Matt came back to the table he basically said "Sorry...we aren't going to be able to come down from our original offer." We could not believe it! He was so rude and unhelpful. We got our coats on and left. The part that gets me is that there was not even one other customer in there. I'm just blown away (and not in a good way) that they were not even willing to negotiate...not even a little bit. What really surprises me is that they are even in business! How do they keep their doors open doing business like that! They were horrible and I will NEVER go back there. We ended up going to another dealership and got the same care with MORE options for several thousand dollars less than Roberts offer. My husband and I feel cheated that we spent an hour of our life being treated so badly. More