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McFarland Ford of Rochester - Service Center

Rochester, NH

4.8
149 Reviews

149 Reviews of McFarland Ford of Rochester - Service Center

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April 18, 2024

Service was great! I expected more of a discount since I bought my Ford F150 there, therefore I only gave four stars More

by denali9967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Had my towed in, and the service department was able to get right on to fixing my truck More

by CTASKER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
April 15, 2024

My wife and I had a very pleasant experience purchasing our Ford Edge. Our salesman, Ben, was very helpful with the process. The credit manager was also very professional. I would definitely recommend to More

by watkins63wp
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

McFarland Ford of Rochester responded

Thank you for your wonderful review and shout out! We're happy to hear Ben provided a smooth and positive experience for you here at McFarland Ford of Rocheseter. We'll be sure to pass along the kind words!

April 15, 2024

They have been great with helping to solve the issues our truck has had. Great customer service. More

by rjsbassist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Great experience. I got a great deal on a beautiful vehicle. Everyone was very friendly and went out of their way to be helpful. More

by klocurto6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Wonderful experience. Great service. Love my new car! Great deal. Everyone was professional and kind More

by klocurto6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

McFarland Ford of Rochester responded

We're glad to hear the team provided a positive experience and found a vehicle you love! Thank you for your kind words and great review, safe travels!

April 12, 2024

Great inventory, up front pricing for trades and sales, immediate response to an issue a few days after the sale. I will definitely be back More

by kennsmpinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Great People, Clean Environment, Awesome Service. Received assistance from Diana Tullos and Joseph Hempfling. A real pleasure doing business with McFarland Ford of Rochester. Good People make the di More

by eaglesnest1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Tullos, Joseph Hempfling
April 04, 2024

Made an appointment for oil change and brought truck in. Frank took great care of me and they had my truck back to me pretty quick and they didn’t even leave fingerprints on my truck! Will be coming back. More

by matttheman89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
April 03, 2024

Sales people were very polite and not pushy , service and parts department were clean and kept you informed More

by tsbrannan6615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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