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Rockaway Nissan
Inwood, NY
142 Reviews
Why Should You Choose Rockaway Nissan?
When it comes to choosing a Nissan dealership, there's nothing more important than how a dealership treats its customers. We make it our No. 1 priority to give you the high level of service you deserve. That includes a personalized experience for you whether you're reaching out to us on our website, calling us on the phone or visiting us in person.
If you live in the Queens, Long Island or Hempstead areas, you can take comfort knowing the new Nissan car, truck, hybrid, minivan, fuel-saver, crossover, SUV or used car you want is easily within your reach thanks to our convenient location.
Rockaway Nissan will quickly become your go-to spot for new cars, used cars and Nissan specials online. We also have a fully staffed finance department to work with you and see that you're happy with your monthly payments.
What more can we offer you besides vehicle selection?
It's no longer enough to simply have the vehicle you want in stock, and it shouldn't be. Buying a new or used car from a dealership is not always a quick decision, and you deserve someone to listen to you and respect your thoughts and decisions.
Our dedicated team members have the knowledge and the professionalism to guide you as much or as little as you wish. Above all else, we respect the customer.
In addition to our talented team and vehicle inventory, our Nissan parts, and Nissan Service departments are ready to take care of you long after the sale.
If you're tired of repairing or servicing your older vehicle, we'll happily accept it as a vehicle trade-in toward the vehicle of your choice.
We'd love the opportunity to get to know you better. Visit us in person today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 3:00 PM
Tuesday 8:00 AM - 3:00 PM
Wednesday 8:00 AM - 3:00 PM
Thursday 8:00 AM - 3:00 PM
Friday 8:00 AM - 3:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 3:00 PM
Tuesday 8:00 AM - 3:00 PM
Wednesday 8:00 AM - 3:00 PM
Thursday 8:00 AM - 3:00 PM
Friday 8:00 AM - 3:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 142 reviews
July 09, 2022
Horrible dealership. Put deposit on a 2016 Mercedes Benz G wagon and it was sold to another customer and I was not informed that it had been sold. Sales consultant Ryan Put deposit on a 2016 Mercedes Benz G wagon and it was sold to another customer and I was not informed that it had been sold. Sales consultant Ryan Miller did not respond to me when I kept inquiring about the status of the financing. He blamed everything on the finance manager. Very poor experience. Stay away from this dealership. More
by fergie516
Employees Worked With
Ryan Miller
Helpful June 22, 2022
Jeff lied to me and my over and over. They sold me a 2020 Maxima with bumper and hail damage. At the time of showing me the car it was washed with beaded water on so I didn't see the dam They sold me a 2020 Maxima with bumper and hail damage. At the time of showing me the car it was washed with beaded water on so I didn't see the damage that's one story. The worst part was the nightmare Jeff, told me one price but Ken Cooper told me that my credit was bad and the bank was charging me 3500 dollars, I said tohim i never heard of this. That was exactly the amount they added to the car price what is so funny is the car is not in my name. They robbed me and my 77 year old dad Ken am not letting this go. I want my money back. Jeff is their best sales guy to get them a class action. More
by Teresapeoples
Employees Worked With
Jeffrey Meltser
June 16, 2022
Illegal activity. Identity theft so they could run a credit pull without your approval and make some commissions on financing. Claimed a conversation had a day earlier Identity theft so they could run a credit pull without your approval and make some commissions on financing. Claimed a conversation had a day earlier with Nissan Corporate over the phone never happened. Stay away from Shakil and the first office after Shakil’s desk. Sad that people behave this way More
by NZ
Employees Worked With
Shakil
May 24, 2022
Terrible place. They lied about everything especially Jeffrey meltser. I was told he would find insurance for me for $249. It came out to $561 per month and was char They lied about everything especially Jeffrey meltser. I was told he would find insurance for me for $249. It came out to $561 per month and was charged to my card without me knowing. I didn't find this out until I got home and looked at my account. After two hours I'm stuck with the car and high price insurance that I can't afford. This left me in a bind. Yet they don't care. Please stay away More
by tracycharisma
Employees Worked With
Jeffrey Meltser
April 16, 2022
The first person that you get when you call sets the tone for the business. If they put you on hold, (on hold for ten minutes and still counting,), They should come back and see if I am still alive....anyway for the business. If they put you on hold, (on hold for ten minutes and still counting,), They should come back and see if I am still alive....anyway, if the operator treats you like crap, imagine how the rest of the business is. I am on my 2nd leased Rogue from Rockaway Nissan and had a simple question. The question is/was it covered under my prepaid maintenance plan. Hanging up the phone after 15 minutes. Good luck with this dealership.... More
by gnat.silky-04
Employees Worked With
Alberto Diaz
April 14, 2022
There aren't enough negative stars for a review of this dealership. If you could get through to them after the sale; they lie about everything. They are a total ripoff on everything. If they ask you to dealership. If you could get through to them after the sale; they lie about everything. They are a total ripoff on everything. If they ask you to sign something; be smart and take it to a lawyer. They charged us for insurance we didn't need, and have refused to return over $2,000.00 in a warranty we didn't need and cancelled. BE SMART, AND READ THE REVIEWS!!!!!!!!!!!!!!!!!! More
by tmjmo
Employees Worked With
Carl Hall
March 24, 2022
If I could give ZERO stars I would have. They are liars and thieves. I was purposely misled by the salesman. DO NOT LEASE or BUY from them!! They are liars and thieves. I was purposely misled by the salesman. DO NOT LEASE or BUY from them!! More
by ears0602
Employees Worked With
Jeffrey Meltser
