Rockaway Nissan - Service Center

I brought my car three days ago in morning at 8am Fuel pressure sensor connection I brought my car in yesterday morning at 8am for a simple fuI brought my car in yesterday morning at 8am for a simp Fuel pressure sensor connection I brought my car in yesterday morning at 8am for a simple fuI brought my car in yesterday morning at 8am for a simple fuel pressure sensor connection and at 5:19 pm the following day ,after 6 phone calls not counting the times I was disconnected I still have no car ! They Keep telling you they ill call you back but never do , so I spoken with Kelley Albert and Edward and none of them could care less or called me back , As I am writing this review I am on hold for 10 minutes while the woman who answered the phone ( she seems helpful ) Is trying to get an answer for me from Mac the manager of service ,update still don't have the part Maria who answered the phone promised to call me tomorrow morning .Maria seems to be the only person who cares , They knew last week what I was bringing my car in for . Horrible dealership More

Great experience I? highly recommend this place to anyone because of their great customer service and friendly staff. They also have great deals and prices and work wi I? highly recommend this place to anyone because of their great customer service and friendly staff. They also have great deals and prices and work with you step by step through any questions or concerns More

Very good man you help me get my car very fast d professionally If I want to get next to Car and make sure he’s there to help d professionally If I want to get next to Car and make sure he’s there to help More

Thanks Suzanne Suzanne is the best service tech I can ever have any questions or concerns I might have when I bring my car in for service she let me know ..... she m Suzanne is the best service tech I can ever have any questions or concerns I might have when I bring my car in for service she let me know ..... she make sure my car is in top shape before I leave and she is very knowledgeable is her job expertise .... everytime I come in she make me feel welcome and I don’t have to worry about anything because I know my car is in good hands when it comes to Suzanne...... if u want someone that is honest go to Suzanne she never steer you wrong ..... thanks again Suzanne the only tech I trust ....... More

Great service !!! I finally got the car of my freaking dreams thanks to these amazing people! They immidietly treated me like family and showed me every option availabl I finally got the car of my freaking dreams thanks to these amazing people! They immidietly treated me like family and showed me every option available for my budget and even helped me save some of it by offering me the best priced car ! Will definetly be recommending my friends !! More

Outstanding Great environment, the staff was courteous and well informed. They answered all my questions and helped out with all my concerns will be coming back f Great environment, the staff was courteous and well informed. They answered all my questions and helped out with all my concerns will be coming back for all my service needs. More

Customer service is very good Susan the Adviser is very knowledgeable and helpful, friendly. Their amenities are great since they have Starbucks! The waiting area is very comfortab Susan the Adviser is very knowledgeable and helpful, friendly. Their amenities are great since they have Starbucks! The waiting area is very comfortable and morden. More

Customer Priority I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my prob I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my problem and gave me a solution. Everyone was really attentive and they assured me satisfaction. It's been about 2 months and my car drives great. THANKS ROCKAWAY NISSAN. More

Excellent experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience with them. More