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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,099 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,099 reviews

April 19, 2024

We did not come thinking we would be buying a car today. But the customer service was amazing. Couldn’t get a better deal than what we were offered. Great experience. More

by ErinV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Nissan of Richmond responded

Thank you for your very kind review, Erin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

Helpful
April 19, 2024

Excellent service. .Excellent salesman..Stephen Ross..very smooth sale....would definitely recommend this dealership A+ More

by ransome712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2024

Nice and very helpful team. They work with your budget. Easy to buy a new vehicle. More

by BeltcyG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Jennifer Herrera Owner Loyalty Manager

Helpful
April 15, 2024

Very happy with the service Stephon and James provided. Excited about having a brand new car More

by 4desijohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Apr 15, 2024 -

Nissan of Richmond responded

Desi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephon and James met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

Helpful
April 14, 2024

Mike took good care of my family and rally did his best to make things smooth More

by WJ731
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

Helpful
April 08, 2024

The service was great and Mohammad T did a great job with the price and help with achieving the price we was looking for. More

by Yaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Nissan of Richmond responded

Yaya It's fantastic to hear that Mahamadou provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

Helpful
April 05, 2024

Fast, friendly, and professional service. Great at understanding customer needs and wants, and had the perfect vehicle. More

by matschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Muldrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

Helpful
April 05, 2024

The sales men were incredible and went above an beond to make sure i was taken care of. They always be my family More

by Redden400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon ross
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Apr 07, 2024 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

Helpful
April 03, 2024

My salesman Michael made me feel comfortable and helped to find the perfect Nissan SUV for me and my wife. Gracias More

by JCG663
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new SUV! Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

Helpful
April 03, 2024

Great job! Very polite! Honor the online pricing. Had an overall great experience 10/10 recommend!!! More

by Noja Bottle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Nissan of Richmond responded

Noja, We are very happy to hear provided you with such a positive experience! Stephon and our team sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

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