Nissan of Richmond - Service Center

Mo is very knowledgeable and efficient. Thank you Mohammed and Nissan of Richmond. Great experience overall. Thank you Mohammed and Nissan of Richmond. Great experience overall. More

Ms.Debbie is the best ! She is always happy and helpful when i come in and i always look forward to seeing her when i get my car serviced! when i come in and i always look forward to seeing her when i get my car serviced! More

The dealership always help me to get into the car I want. The salesman, Stephen, was very respectful when speaking with me. The salesman, Stephen, was very respectful when speaking with me. More

This service department is a joke! They lie repeatedly. My brakes failed tonight coming home They lie repeatedly. My brakes failed tonight coming home More

The people checking in don’t know information, check out people are rude. They did the wrong service. Never going back! people are rude. They did the wrong service. Never going back! More

I first called Khalil bc my son’s car had to be towed to the dealership and Khalil was helpful original finding a tow truck for us. Once the car was towed to the dealership, I was told the car may be looked the dealership and Khalil was helpful original finding a tow truck for us. Once the car was towed to the dealership, I was told the car may be looked at that day or the day after. I had left several messages for Khalil with no return call. The only call we ever received was to see if we wanted to trade the car in. Really? My husband ended up going to the dealership to see what the status was and we got the run around. To make a long story short, a month later we picked up the car after calling and visiting several times. Then found out the car battery was not even secure inside, Connected to nothing and banging against the inside. We will never go to this dealership for any repairs and definitely not to purchase from ever again. More

Stephone Ross was a knowledgeable and very helpful salesperson. He made buying my new Nissan a pleasant experience. Thank you Stephone..May God bless and keep Him. I found a Nissan Rogue that was j salesperson. He made buying my new Nissan a pleasant experience. Thank you Stephone..May God bless and keep Him. I found a Nissan Rogue that was just right for me. Thanks again. More

Stephon and Harry did an excellent job taking care of us every step of the way. There customer service was exceptional. They had a positive attitude the whole time and engaged conversations with the both o every step of the way. There customer service was exceptional. They had a positive attitude the whole time and engaged conversations with the both of us and heard our concerns. Looking forward to taking our new truck out for a date night! More

I wrote a negative review earlier, but I take it all back. I brought a brand new tire last week from this dealership. Over the weekend I found a bubble in the sidewall. As you can imagine I was shocked, back. I brought a brand new tire last week from this dealership. Over the weekend I found a bubble in the sidewall. As you can imagine I was shocked, afraid, surprised - many emotions. I brought the tire back to Nissan of Richmond. At first I was given wrong information. However, after speaking with the Parts and Service Director, Mr. Hornbeck, I have nothing but good things to say about the leadership team here! I support any business that makes an effort to right a wrong. This is a good place, with great service and great people! Thanks again! I’ve been going here for years and will continue to get my car serviced here. More

Outstanding customer service. The process was quick and easy!! I will recommend Nissan of Richmond! The process was quick and easy!! I will recommend Nissan of Richmond! More