A few minutes after I finished my previous review I received a follow up call from Jamie Garaufis, another sales manager. We had a very pleasant and productive discussion regarding my prior conversation with John Desrochers. After establishing that I still wanted to purchase the car, he graciously proceeded to finish up the transaction. I cannot describe how much happier I am with the dealership and Jamie, Jill, and the telephone receptionist ( whose name I don't know) in particular. They turned a terrible experience into a very easy, professional, and enjoyable transaction. I would now highly recommend the dealership and this sales team. It took a lot of professionalism to call me back after my previous experience with another employee.