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Rockland Hyundai - Service Center

West Nyack , NY

3.0
52 Lifetime Reviews Review Dealership

52 Reviews of Rockland Hyundai - Service Center

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December 11, 2020

"I had a wonderful experience that complimented my service..."

- Tramaynes79

I had a wonderful experience that complimented my service appointment. I would like to point out additionally the service manager Sharon and Chris who are always superb!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Sharon and service manager
Dec 28, 2020 -

Rockland Hyundai responded

Thanks for sharing your service experience Tramaynes. All the best for 2021!

July 19, 2019

"Service horrible "

- Salexis

Took my car to Rockland Hyundai to get my AC fix 5 time. Each time they told me they fix it and AC lasted less then a day. Fausto Gonzalez GA is a horrible person to run a dealership. Did not want to communicate with me to see if I could get a rental while they fix the car the proper way. Instead told me to just go wait in the waiting room. Currently looking for a new Hyundai place to deal with.

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Recommend Dealer
No
Employees Worked With
November 19, 2018

"No warranty "

- Larry

I buy a brand new car from them and two years later I come back to them with an exhaust leak. they told me I'm not covered. but when I bought the car it was a different story I was covered. one thing I can't stand is a man that can"t keep his word. and there is men there. They lost me as a customer!!!!!!!!!!!

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Recommend Dealer
No
Employees Worked With
June 18, 2018

"WONDERFULL EXPERIENCE "

- tassydolly

I had such an awesome experience at Rockland Hyundai thanks to an amazing salesman JEFF he was really helpful and I appreciate him for answering all the annoying questions I had every time I stopped by with no problem .... Rockland Hyundai is very lucky to have someone like JEFF working for them because he has great energy and we definitely need more people like that working in these businesses, so thank you again ROCKLAND HYUNDAI

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Recommend Dealer
Yes
Employees Worked With
Jun 20, 2018 -

Rockland Hyundai responded

We are lucky to have customers like you who take time to share their experience with us. Enjoy the new car Dolly.

April 22, 2018

"Very Satisfied Customer"

- Lydia R Young

Ii have bought five cars from Rockland Hyundai, all from Jeff Price, each experience has been wonderful. I will recommend any day any time for he takes his time and lets you know this is the car you should have,matter of fact I was a Kia lover until I met Jeff,and like I said this is my 5th Sonata.

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Recommend Dealer
Yes
Employees Worked With
Apr 28, 2018 -

Rockland Hyundai responded

Lydia, we greatly appreciate your loyalty and taking the time to share your experience. Have fun in the new car.

January 31, 2018

"CONSISTENT PERFECTION"

- SATISFIED CUSTOMER

This dealership offers the best of everything: Excellent product, sold by knowledgeable and professional sales people (Javier is a pleasure to do business with), fantastic management (simply put- Tristan is a star), and a Service Department that can't be beat (Alberto and his crew never fail to impress. Trustworthy, skilled, and pleasant- a great combo). We've encouraged friends and family members to buy and service thier vehicles there, and those that have followed suit are equally satisfied. This is the dealership that could well train others. Thank you Rockland Hyundai for superior service and quality. We've been doing business with them for many years now, and our only regret is not writing a review sooner!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Albert Morejon, Tristan George
Feb 22, 2018 -

Rockland Hyundai responded

Thank you for writing a review. We appreciate your business. Thanks for referring us to your friends and family.

January 12, 2018

"my last couple of visits"

- blue car

I would like to state that just based on my visits over the last couple of days, the service manager Albert should be a service manager consultant for some other dealerships in the county. I was in process of selling my car and received recall notice. I bought the car in for recall on Wednesday and when I asked him if there were any other recalls, he stated that he had already checked and this was the only one. He had vehicle checked out and made additional repair. I had trouble with my remote starter and bought it to him today explaining that the sale of car was today and he had problem fixed in a little over hour. Anther factor that impressed me was the fact that when I dropped the car off this morning in heavy rain, he went outside in the rain and wrote down info where being a service manager, he could probably sent someone else out in the rain but he was the one out there. Kind of strange having a excellent dealing with a service manager than arguing with a service manager

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Recommend Dealer
Yes
Employees Worked With
Albert Morejon
Jan 18, 2018 -

Rockland Hyundai responded

We truly appreciate you taking the time to write such a detailed recap of your experience with our service deportment.

May 30, 2017

"Air intake hose broken causing loud noise"

- Dog&suds

My air intake hose broke, so said Albert within 2 minutes of driving my car. That's what it was and the mechanics fixed it. 2 hours and I was out of there. Great service! Under warranty, so no charge as well!

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Recommend Dealer
Yes
Employees Worked With
Albert Morejon
Jun 02, 2017 -

Rockland Hyundai responded

Thanks for allowing us to keep your car running at its best.

May 26, 2017

"Exceptional service "

- Allan23

ALBERT is a true professional I trust him with my car always takes great care of my car and make sure everything get done in a timely manner

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Recommend Dealer
Yes
Employees Worked With
Albert Morejon
May 27, 2017 -

Rockland Hyundai responded

Thanks for your loyalty and sharing your experience with Albert.

May 24, 2017

"New tires"

- Ali

I had a followup appointment to have two new tires installed on my Accent. The service was completed quickly and the service department was polite, professional, and efficient.

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Recommend Dealer
Yes
Employees Worked With
Irene , Albert Morejon
May 25, 2017 -

Rockland Hyundai responded

Thanks for rating our service and for allowing us to service your vehicle.

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