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Rockwall Chrysler Jeep Dodge RAM

Rockwall, TX

Overview
Reviews
Vehicles
4.5
710 Reviews
Call Dealership (469) 698-2100

970 East I-30

Rockwall, TX

75087

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Showing 710 reviews

March 20, 2024

I was helped by Justin for a second time and once again he did not disappoint. He made my experience very simple and easy on both occasions. Very polite and professional. I will be back in about 5,000 mile More

by Sidonio1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that Justin provided excellent service and made your experience simple and easy. Thank you for choosing us, and we look forward to seeing you again in about 5,000 miles!

Helpful
March 20, 2024

They have good service, however , it’s too expensive for just an oil change and battery replacement. I will have to go somewhere else. More

by jupiter_0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Kirvy
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Mar 26, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
March 18, 2024

Went for an oil change and quick alignment, Service was good and as expected on this visit More

by hjr2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 20, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 18, 2024

Went for an oil change. Christina Rico checked me in and got my service taken care of. She was outstanding and even got my car done before the estimated time which I really More

by martinpaz1799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rico
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Mar 22, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're glad to hear that Christina provided you with outstanding service during your oil change! Ensuring that your car was taken care of promptly and completing the service before the estimated time shows our commitment to efficiency and customer satisfaction. We appreciate your business and look forward to serving you again in the future!

Helpful
March 16, 2024

This dealership has its highs and its lows I appreciate how willing the service advisors can be and how they make sure the job gets done More

by jacobjp777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka
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Mar 20, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

It's good to hear that the service advisors at the dealership are willing to go the extra mile to ensure the job gets done. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 15, 2024

Helped me find the RAM I WANTED — however, the finance guy didn’t ensure they had all required docs — had to repeatedly provide proof of insurance— very weird when i had a trade in and a check from my ban More

by jongoins68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 19, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

Thank you for bringing this to my attention. I would appreciate the opportunity to discuss your experience further and address any concerns you may have. Your feedback is important to us, and we strive to provide a smooth and efficient process for all our customers. Please feel free to contact me at your earliest convenience. Kelly McMullen General Manager (469) 698-2100 kmcmullen@rockwalldodge.com I look forward to speaking with you and finding ways to improve our processes to better meet your expectations.

Helpful
March 09, 2024

Very fast, clean, neat and organized with great, pleasant staff. Easy accessibility off I 30 More

by rdriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Mar 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're delighted to hear about your positive experience at our dealership! It's great that you found our services to be fast, clean, and organized, with a pleasant staff. Accessibility is crucial, and we're pleased to know that it was convenient for you. Thank you for choosing our dealership, and we look forward to serving you again. Safe travels!

Helpful
March 08, 2024

Great service. They got me in and out quickly during my vehicle inspection. Thank you! More

by jantoniodiaz174
Recommend Dealer
Yes
Employees Worked With
Lance Gandy
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Mar 12, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 07, 2024

Kane was a great help as well as Jose that worked on my van. Excellent service and very professional. More

by Mari
Recommend Dealer
Yes
Employees Worked With
Kane and Jose
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Mar 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're thrilled to hear about your positive experience! Thank you for acknowledging the excellent service provided by Kane and Jose. We take pride in our team's professionalism and commitment to customer satisfaction. Safe travels!

Helpful
March 07, 2024

Dusty is the best service rep they have. I’m thankful I got her today and had fast excellent service. More

by tyler96725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
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Mar 13, 2024 -

Rockwall Chrysler Jeep Dodge RAM responded

We're thrilled to hear that Dusty provided you with fast and excellent service during your visit! We appreciate your positive comments and hope to continue meeting your expectations in the future. Safe travels!

Helpful
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