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Romain Cross Pointe Auto Park

Evansville, IN

4.7
155 Reviews

7600 E. Division Street

Evansville, IN

47715

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Showing 155 reviews

March 09, 2018

Five Star Plus Rating Romaine Cross Pointe and Don Kipp, outstanding salesman, deserve a Five Star Plus rating for their fantastic customer service. We have purchased our More

by E&JEnclave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp
March 08, 2018

Romain’s people makes it easy to do business with. I have bought several GMC pick ups and one Cadillac Escalade over the years from Romain Cross Pointe sales person Don Kipp and would recommend Don to More

by Steve Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp
March 08, 2018

Great Customer Service We had a great experience at Romain Cross Point Used Cars, thanks to our salesman Ira Levy.. My husband and I appreciated his honesty and good old fa More

by Laney451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Levy
March 08, 2018

Outstanding, I felt totally taken care of from the beginnin I truly felt that this dealership and sells men was outstanding. They take care of everything with out question. I was always treat with high qualit More

by Mary L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp
March 08, 2018

Lease agreement experience Don Kipp and his manager Mark Callison made my lease agreement a satisfied and pleasant experience. They worked hard to make a deal. They go beyond More

by Greg1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp and his manager Mark Callison
March 06, 2018

Don Kipp and Romain Cross Point provided excellent service Don Kipp handled the lease on my Buick Encore and he did a terrific job. Jeff File has provided excellent service through out the lease. Romain Cro More

by Carol&JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp, Jeff File
March 05, 2018

New car purchased Purchased new GMC at this dealership. Salesman Don Kipp and everybody involved with the purchase as well as the service I have received since purchas More

by KEG003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp
March 05, 2018

Don Kipp of Romain Cross Pointe did an amazing job. When we decided to purchase our 2015 Enclave, Don Kipp of Romain Cross pointe of Evansviile was the salesman who made the process easy. He got us a r More

by Enclave2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Kipp of Romain Cross Pointe
August 18, 2017

I'm over it. We had a bad experience due to timing with a vacation, and I wrote a bad review. The response from the dealership wasn't great, but i probably expect More

by Brad12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Aug 28, 2017 -

Romain Cross Pointe Auto Park responded

Sir- I sincerely apologize for your recent service experience at our dealership. I reviewed what occurred during your service appointment and confirmed the parts truck unfortunately did not arrive on time. In addition, once the part did arrive the technician encountered installation issues causing additional delay. I understand the frustrations of preparing to leave for vacation and not having your vehicle ready to go. I regret we were unable to have a loaner available for your use; however, we had already assigned our allocation of loaner vehicles to other customers that day. Once again, I do apologize for the unsatisfactory experience you had and hope you will give us another opportunity to service your vehicle in the future. Please call me directly if you would like to discuss this further. Respectfully, Larry Renschler, Fixed Operations Manager

Aug 28, 2017 -

Romain Cross Pointe Auto Park responded

Sir- I sincerely apologize for your recent service experience at our dealership. I reviewed what occurred during your service appointment and confirmed the parts truck unfortunately did not arrive on time. In addition, once the part did arrive the technician encountered installation issues causing additional delay. I understand the frustrations of preparing to leave for vacation and not having your vehicle ready to go. I regret we were unable to have a loaner available for your use; however, we had already assigned our allocation of loaner vehicles to other customers that day. Once again, I do apologize for the unsatisfactory experience you had and hope you will give us another opportunity to service your vehicle in the future. Please call me directly if you would like to discuss this further. Respectfully, Larry Renschler, Fixed Operations Manager

July 24, 2017

I RECOMMEND ROMAIN CROSS POINT TO EVERYONE! I have bought 3 cars from Romain Cross Pointe in the last 4 years. I have been ecstatic with every aspect of my purchase for each car! My salesmen w More

by Tammy F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones, Jason Woosley
Jul 26, 2017 -

Romain Cross Pointe Auto Park responded

Tammy, Thank you for your review. We appreciate your recommendation of our dealership and look forward to serving you for many years to come. Sincerely, Mike Mintline, General Manager