
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
Very accommodating, Our sales person Elise Benton went above and beyond to help us out .she is one of the best sales person that I have had . I highly recommend her Our sales person Elise Benton went above and beyond to help us out .she is one of the best sales person that I have had . I highly recommend her More
I have brought all my vehicles from them Elise was a professional and made my buying experience relaxing and at ease explaining all the features in the vehicle and Stephen was great and profe Elise was a professional and made my buying experience relaxing and at ease explaining all the features in the vehicle and Stephen was great and professional to all my needs More
Thorough, friendly, and the best price My husband needed a new truck. We had gone to many dealerships and no one really took the time. We stopped here on a whim. We were directed to Elis My husband needed a new truck. We had gone to many dealerships and no one really took the time. We stopped here on a whim. We were directed to Elise Benton. She was the first sale person at any dealership to actually sit down with us and go over every detail he looked for in a truck and what he didn’t want. If she didn’t know something, she found the answer. Romeo has a few dealerships and then an overstock dealership, Carriage Traders. She found his truck on their website (still one of the Romeo dealerships). She arranged to have the car brought down and he bought it right away. She was professional, friendly and thorough. We highly recommend Elise and the crew at Romeo Chevrolet in Lake Katrine -Heather and Jon H More
Quick and easy deal! I walked into Romeo chevy to look at a 2016 Jeep Rubicon, I worked with James and Elise. Elise was very helpful and carried the torch right to the en I walked into Romeo chevy to look at a 2016 Jeep Rubicon, I worked with James and Elise. Elise was very helpful and carried the torch right to the end! Jeff you made the Finance part easy I was in and out driving my new jeep in less then 3 hours. Not Bad ! Thanks for the Professional Job. More
Great experience! Recently after checking online, I was unable to locate a new Chevy Traverse with certain options, and a specific color that I wanted. After consulting Recently after checking online, I was unable to locate a new Chevy Traverse with certain options, and a specific color that I wanted. After consulting with Robbie, he was able to find one for me that was quite a distance away. Since there was no one available at the time who could go and get the suv, Robbie was kind enough to personally go and bring the car back. He truly went the extra distance for us. He also helped us locate a new truck last year for my husband that we are also very happy with as well. It has been a pleasure having Robbie as our salesman. We really appreciated all of his help with purchasing our truck and suv. He and the staff at Romeo that we have met are very friendly. Thanks Robbie! More
Amazingly kind and wonderful! Sean Duffy and Ted were about to finish closing up the service area when I arrived Late Saturday afternoon. I had a tire that was almost flat. Not on Sean Duffy and Ted were about to finish closing up the service area when I arrived Late Saturday afternoon. I had a tire that was almost flat. Not only did they stay and fix the tire but took the extra time to see why the tire had lost air. I had told them I had a 300-mile trip to take the next day, They were kind and patient, took care of the problem. Most other people would have said "sorry we are closed" In this day and age of acrimony and vitriol, it is wonderfully refreshing to find such a level of kindness and caring. Again to Sean and Ted, my heartfelt thanks!!! More
New car I was looking to start leasing a vehicle and John was absolutely amazing at doing everything to help me in the process. John went above and beyond to I was looking to start leasing a vehicle and John was absolutely amazing at doing everything to help me in the process. John went above and beyond to find exactly what I was looking for in a new vehicle and when the price was just above what I was looking to pay he found another offer or incentive to help lower it just that little bit more. The night I picked up my new vehicle he helped my in-laws to look for a new vehicle similar to what I was buying and before we left John did something outside of what you would ever think a salesman would do....My mother in law told him she might switch from her Ford Excape to a Chevy Equinox but was unsure so John told her that although he would like her business if she decided to stay with the Ford that he would set her up with a good salesman at Romeo Ford to help her get the best deal possible on a new Escape....That was absolutely impressive to myself, my husband and my in-laws and because of that they are looking to purchase a new Equinox instead of a new Escape. This is the second vehicle we have purchased from John at Romeo and many for my family and we have never felt pressured or bothered or even forgotten about. Thank you for having such a valued employee who goes way above and beyond to help people not just make a buck in selling a car. Also, I just want to send a shout out to Steve and Jeff in finance as they were awesome in helping me to overcome feats to be approved alone on this new vehicle I am driving around. They also went above and beyond to get me approved and were so nice and friendly. Thank you again to the staff at Romeo Chevrolet because they are awesome!! More
Helpful, Understanding Going into Romeo and working with Elise was a real pleasurable car buying experience. I never felt pressured and she was very considerate and patient Going into Romeo and working with Elise was a real pleasurable car buying experience. I never felt pressured and she was very considerate and patient with what I was looking for. Now I have the nicest Certified Preowned GMC in the town! With an amazing warranty. Thank You! More
"Who'd a thunk it?" My wife and I bought a Buick Enclave in 2015 at Romeo's. Last week we received a call from David Marrine, a sales associate there, kindly asking if w My wife and I bought a Buick Enclave in 2015 at Romeo's. Last week we received a call from David Marrine, a sales associate there, kindly asking if we would like to visit with him to discuss the possibility of upgrading to a new 2019 Enclave. My wife was very impressed by David's sincerity and kind manner, and she agreed to come talk , since we were coming there for a regularly scheduled service visit. We had a nice conversation, and David ran through some financial scenarios for upgrading the Enclave.. We decided to forego upgrading the Enclave, but David directed the discussion to my 2010 Explorer that has 130k miles on it. I agreed that if we were to upgrade a vehicle, we should look at this one... and to make a long story short, we drove home in a certified 2015 GMC Acadia "cream puff" last evening! Our entire experience was a very pleasant one, and we did not feel pressured in to any deal, as David placed our needs and concerns ahead of everything else, and he put together a package that truly addressed our family's needs. David is a fine young man of excellent character! So, "who'd a thunk it" that we would be coming home with a new vehicle for me ? More
Associates are very friendly and courteous! This service appointment was pleasant. Only thing I was not happy about a service person was using the hood of my truck as a desk. This service appointment was pleasant. Only thing I was not happy about a service person was using the hood of my truck as a desk. More