Ron Tonkin Toyota
Portland, OR
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What a joke. I wished I would have waited. They had the car I had been searching for and then screwed me on the price. The MSRP is $45k. They marked it up to 60k because of market value. My husband knew car I had been searching for and then screwed me on the price. The MSRP is $45k. They marked it up to 60k because of market value. My husband knew how long we had been looking and negotiated to 57k but we were GUARANTEED they would be the best price around. 2 weeks later, the same freaking car, make, year, miles, color -different dealership 48k. Lesson learned. Don’t let them screw your too. More
Horrible buying experience. Wish I could give zero stars. Tried to buy the car remotely though their internet sales. Picked out the car. They called me when ready. Did all the finance applications stars. Tried to buy the car remotely though their internet sales. Picked out the car. They called me when ready. Did all the finance applications beforehand, had approval from my credit union, and agreement from the dealership that I could walk up, sign the paperwork and take my car. Set up an appointment time and I arrived 5 minutes early. Made me sit for 45 minutes while they ran back and forth to find my stuff, up sell me on more crap, get info that was already submitted ... then I had to wait to get into "finance". xxx? Why do I need to talk to finance when all that was already done. What a waste of time. Don't buy here. Other dealerships do much much better. Waited an hour for them and left. More
I recently found the battery in my 2019 rav4 hybrid I recently found the battery in my 2019 rav4 hybrid completely dead. It was the second time this has happened. Robin was great, recommended I bring i I recently found the battery in my 2019 rav4 hybrid completely dead. It was the second time this has happened. Robin was great, recommended I bring it in to be checked since this had happened before. They found nothing wrong, thought the problem was related to low mileage and recent very cold weather. I am satisfied with this explanation (I haven’t driven much during the pandemic ) but still nervous about it possibly happening again. I’m going to get a portable battery charger for peace of mind and hope I’ll never have to use it. Again Robin was helpful in every way, kind and efficient. I have always been satisfied with the service at Ron Tonkin Toyota. More
Great service! Went there for my car's oil change and Fanuel Candi was the one helping me and he was very kind, communicative and answered all my questions. Thank you! Fanuel Candi was the one helping me and he was very kind, communicative and answered all my questions. Thank you! More
Always with the add ones. Made an appointment to get my key fob replaced and asked for a quote for everything and was told 339.00. Get to the dealership and then get told that did not include programming a key fob replaced and asked for a quote for everything and was told 339.00. Get to the dealership and then get told that did not include programming and the laser cut key. Now 517.00 dollars later I have a new key. Total scam job. Bought the car two weeks ago and now regretting it. Wonder how many times they will try to scam me. Should have bought and serviced elsewhere. Avoid Ed in service. How hard is it to do business honestly? More
Well Rounded Experience From start to finish Justin was helpful, met my demands/requests, MOST importantly nonpushy. He respected my time and vision and overall made the expe From start to finish Justin was helpful, met my demands/requests, MOST importantly nonpushy. He respected my time and vision and overall made the experience much better than i could have asked for. Over a few days I was in contact with every toyota dealership and way too many sales people and he was the only one I wanted to work with by end of day 3. I felt he was the more honest of the bunch and didn"t seem to want to just sell only what he wanted off the lot, unlike others i dealt with. He gave me great price, great value on trade in, and we locked the whole deal quite quickly. They (he) was even able to outdo my rates at my own credit union on the terms I was ok with. I will go back to Justin/Ron Tonkin AND recommend Justin/Ron Tonkin to family and friends. More
We are thankful for your business. Thanks for Craig Doby for his great, skillful customer service. He is very friendly and humble. God bless all. for his great, skillful customer service. He is very friendly and humble. God bless all. More
Everybody was professional and patient in helping us decide on the car for our future. Everyone was kind and a-tentative to detail that showed that they cared for their customers decide on the car for our future. Everyone was kind and a-tentative to detail that showed that they cared for their customers More

