Rosen Nissan of Madison - Service Center

Excellent customer service, speedy and very responsive. They let you browse cars without pressuring you. While servicing Nissan service department understands your needs. I would recommend Rosen Nissan to They let you browse cars without pressuring you. While servicing Nissan service department understands your needs. I would recommend Rosen Nissan to anyone who seeks value for money. More

Very excellent customer service with knowledge of myself and my vehicle and the special requirements. Additional instructions from myself concerning the vehicle were noted and remembered. and my vehicle and the special requirements. Additional instructions from myself concerning the vehicle were noted and remembered. More

Great service I brought my Altima in late on Thursday and they had someone come in early to look at my car. They had the work diagnosed and repaired by 2:00 pm Frid I brought my Altima in late on Thursday and they had someone come in early to look at my car. They had the work diagnosed and repaired by 2:00 pm Friday. More

They change oil in my Nissan rouge and took my car for wash then Broke my license plate and cover during wash and did not report me when I pick up my car. I noticed I went back in an show them they said s wash then Broke my license plate and cover during wash and did not report me when I pick up my car. I noticed I went back in an show them they said sorry we’ll fix for you they did fixed my car after I complaint ( THEY SHOULD REPORT ME FIST BUT THEY DID NOT ) More

Nolan is a great service writer I've been getting my oil changed at Rosen for a few years now and I've always received fast, great service from the mechanics as well as Nolan. He's I've been getting my oil changed at Rosen for a few years now and I've always received fast, great service from the mechanics as well as Nolan. He's always kept me posted with what's going on with my car and he's always been knowledgeable and friendly. I will always recommend Rosen Nissan and Nolan to all of my friends and family. More

The most understanding/helpful dealership I’ve ever experien I would love to give a big applause to Mr.Kory Branton as well to his colleagues that supported me in my visit in at the Rosen Nissan of Madison thank I would love to give a big applause to Mr.Kory Branton as well to his colleagues that supported me in my visit in at the Rosen Nissan of Madison thank you all for the time and support/ best option of vehicle that was a very much reasonable price that you all gave me. I must say I would love to recommend anyone to go take advantage of their many great offers and service. Best customer service and more.... More

Grate service Because is a excelente costumer service all the technicians I will recommend thanks so much the Job they do was oil change and the recall Because is a excelente costumer service all the technicians I will recommend thanks so much the Job they do was oil change and the recall More

Great service on vehicle and followup with customer Today I brought my daughter's vehicle in to have a rim and tire replaced. Since the original was damaged, the service agent advised the wheels may nee Today I brought my daughter's vehicle in to have a rim and tire replaced. Since the original was damaged, the service agent advised the wheels may need alignment which they would check. The service time was estimated at 90 minutes to 2 hours. 90 minutes later, the vehicle was ready, no re-alignment had been necessary, a multi-point inspection had been performed and the car was washed. Bill explained the work performed and answered my questions about inflation amounts, how they had all been checked and reset, expansion during hot and cold weather with expected deviations in TPMS numbers, and the fact that my spare "donut" tire was not a 'throwaway' and still very good to use as the spare. Although the spare is not quite as big as the 19" tires on an Altima Platinum, its higher profile made for a smooth ride with the low profile 19" on the other three wheels. After receiving the vehicle, I realized I could no longer find the instrument panel screen with the tire inflations on it so Frantz worked with me to show me all the screen menus and options, showing some that I previously had never seen. I was impressed with the service, performance, and friendliness of all I encountered. The service entrance is one of the nicest I've ever seen and must be a pleasure to work in. Taking a vehicle to a dealership for work is like going to a doctor's visit - you worry if you go for one thing, you'll be talked into having something else treated which may or may not be necessary. I was impressed that this dealership's service department did just exactly what I needed to have done, and no more. They took more time and gave better explanations than most doctors also! I would definitely recommend this service department to others. More

Excellent service!!! Rosen takes excellent care of my vehicle, they are timely, knowledgeable, pleasant and I wouldnt take my Rogue anywhere else!. They answer my question Rosen takes excellent care of my vehicle, they are timely, knowledgeable, pleasant and I wouldnt take my Rogue anywhere else!. They answer my questions and address any concerns I have and I completely trust their recommendations. More

Complimentary multi point check Done in a timely manner. Vehicle issues succinctly summed up & presented. Comfortable waiting room. Evaluation of vehicle condition seems competently Done in a timely manner. Vehicle issues succinctly summed up & presented. Comfortable waiting room. Evaluation of vehicle condition seems competently completed. No pressure exerted on getting work done. Overall a superior experience. Service manager was from my old neighborhood, always a plus. More