194 Reviews of Roseville Hyundai - Service Center
I purchased my Elanta about 10 years ago. I have used the service department to provide the best care. My.latest appointment was last week. Chris was the service representative who was frie I have used the service department to provide the best care. My.latest appointment was last week. Chris was the service representative who was friendly, knowledgeable, & I didn't feel like I was bring coerced into service that perhaps was unnecessary. I will continue to go there for future service needs. Thanks Chris! More
Great service. Professional staff. Christopher was patient with my questions and took the time to make sure that I understood his answers. Professional staff. Christopher was patient with my questions and took the time to make sure that I understood his answers. More
William was great thank you for honoring out of state people with vehicle. Awesome work. William was the best . people with vehicle. Awesome work. William was the best . More
Well, my part wasn't available, even though I made the appointment 3 months ago. So Shon ordered it and told me to make another appointment in 2 weeks, I did. BUT, when got home I noticed it said I was d appointment 3 months ago. So Shon ordered it and told me to make another appointment in 2 weeks, I did. BUT, when got home I noticed it said I was dropping off my vehicle, which I'm not, so had to make another appointment but nothing available till May. Also asked that they let let Shon know. I will make sure I call and confirm the part is there and they know where it's at before I come back. Price of gas doesn't warrant unless trips More
I was very impressed with Paul who took care of me. He explained the service they would do and then later, he explained the need for further action in some areas. Also impressed with the comfortable wa He explained the service they would do and then later, he explained the need for further action in some areas. Also impressed with the comfortable waiting area and the availability of coffee. More
I came in for routine maintenance and encountered Rae at the front desk. She was not only very knowledgeable but was extremely friendly, personable and went above and beyond. Normally car maintenance isn’t the front desk. She was not only very knowledgeable but was extremely friendly, personable and went above and beyond. Normally car maintenance isn’t something that really sticks out in my mind as good or bad, it just is what it is, but this particular appointment will always stick out to me and make me want to continue to come to this dealership. I can honestly say it was all because of Rae. She’s amazing! Thanks Rae! More
My service advisor, Molly Kennedy, was great. She was very cheerful, helpful and returned my calls. Although, when you initially call in to speak to someone, you’re put on hold for a long perio She was very cheerful, helpful and returned my calls. Although, when you initially call in to speak to someone, you’re put on hold for a long period of time. More
Good but not great. I Asked about battery degradation and didn’t know enough to give me an answer I Asked about battery degradation and didn’t know enough to give me an answer More