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Roseville Toyota - Service Center

Roseville, CA

4.5
2,130 Reviews

2,130 Reviews of Roseville Toyota - Service Center

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October 31, 2023

As always, it was a very good experience. Logan was a pleasure…friendly, knowledgeable and professional. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOGAN
Nov 01, 2023 -

Roseville Toyota responded

Annie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Logan met your expectations. Thank you for choosing Roseville Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Michael Ortiz Service Manager

October 27, 2023

I bought my car from this Toyota dealership and while a few things were needed to repair was done quickly and I have never taken my car anyplace else. I feel they are trustworthy and have my concerns cove More

by patattheoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lunsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Roseville Toyota responded

Thank you for choosing Roseville Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Michael Ortiz Service Manager

October 10, 2023

Usually very busy, yesterday not at all. Early morning service appt, for 10k standard service. In past, even when service is packed with arrivals, has taken about an hour. Tons of guys at in More

by Falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omid was the one that took initiative and physically walked over to get my car. He was the hero. Why is his name not a choice?????
Oct 12, 2023 -

Roseville Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Michael Ortiz Service Manager

October 10, 2023

Quality of service is amazing. Everything from check in process to picking up the vehicle! More

by alex lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Webster
Oct 11, 2023 -

Roseville Toyota responded

Alex, Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

October 06, 2023

My family and I always have the best experience at Roseville Toyota. The staff are extremely accommodating and attentive to our needs. Additionally, I would like to commend Chris Martinez for his serv More

by Anthony V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Roseville Toyota responded

Hi Anthony, we're delighted to know that you and your family consistently have great experiences at Roseville Toyota. We'll be sure to pass on your kind words about Chris Martinez - he's indeed a valuable part of our team! Thanks for sticking with us year after year.

September 13, 2023

Always always a pleasure dealing is dealing with Chris Martinez and Roseville Toyota. Thank you Stan More

by STANSILVERMAN43
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Anderson, Shane Oneill
Sep 13, 2023 -

Roseville Toyota responded

Stan, Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

September 02, 2023

Usually couteous, timely service. Interesting how I always end up spending more on service than originally planned ! A very minor, humorous detail was my next oil change sticker indi More

by bos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vega
Sep 05, 2023 -

Roseville Toyota responded

Hello, Thank you for your feedback. Our team is always happy to help. We hope to have the opportunity to serve you again in the future.

August 27, 2023

Everyone was friendly and energetic. Service rep kept me fully informed throughout Service of my car. More

by raibahadur27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Roseville Toyota responded

It’s our pleasure, at Roseville Toyota, to serve valuable customers like you. Thank you for your five-star rating and we hope to see you again soon.

August 26, 2023

Received Excellent Customer Service and appreciated the free car rental, I did not except that service. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Roseville Toyota responded

Thank you, Mary. We truly appreciate your wonderful feedback. Our team looks forward to serving you again one day.

August 23, 2023

I always have a great customer service with Steve. From start to end he always explain the things to be done and the results also after the service. More

by Pogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Roseville Toyota responded

Pogi, Thank you for leaving us with your wonderful feedback. We are happy to know Steve always takes such great care of you and your vehicle. We will see you again next time here at Roseville Toyota.