Roswell INFINITI of North Atlanta

I recently purchased a pre-owned G37 coupe from Roswell Infiniti and my salesperson was Derrick Baker. My experience was stellar to say the least and while tough to express in words, I'll do my best. I Infiniti and my salesperson was Derrick Baker. My experience was stellar to say the least and while tough to express in words, I'll do my best. I was in the market for a new (to me) car and started with another Infiniti dealership in NE Atlanta where I received terrible customer service. I immediately called Roswell Infiniti, was given directions and went straight there. As soon as I arrived I was greeted by a professionally-dressed sales team, all with smiles and a willingness to help. After describing what I was looking for I was teamed up with Derrick, the Internet Manager and used-car expert. Derrick introduced himself with a firm handshake and direct eye-contact which is rare these days. I told him what model I was looking for, the options I wanted and the price and within 2 min. I was sitting at the exact car I wanted which met all of my criteria. He thoroughly explained all of the features, answered all of my questions and we went on a test drive. After the drive we went back in and talked trade-in, financing and payments, all of which were fair and at no point did I feel like I was being cheated or taken advantage of. At this point I knew I had made the right choice and purchased the vehicle. Throughout the entire sale, Derrick treated me with respect and a level of professionalism that is hard to match. I never felt rushed or treated as a potential commission (as opposed to a person). I drove off the lot with a smile on my face knowing that I had gotten exactly what I was looking for and without any buyers-remorse or feeling that I had been ripped off. Since the purchase I have emailed Derrick a few times asking him questions which he answered promptly, which proves that his customer service did not end at the closing table. I was even having an issue with the XM radio subscription which he had fixed within a few hours. I also plan to go to this dealership as opposed to a closer one for all of my maintenance since the great customer service extends from the showroom to the garage. In conclusion, I would HIGHLY recommend Roswell Infiniti to anyone who wants a great car buying experience and amazing customer service. -AH More

I had a great experience with Marshall Lynch at Roswell Infiniti. He had a strong knowledge of the Inifiti products and their close competitors and was refreshing honest in describing their differences. Infiniti. He had a strong knowledge of the Inifiti products and their close competitors and was refreshing honest in describing their differences. When I began considering a deal, Marshall was friendly and straight forward and helped me reach a deal that I was satisfied with. I cannot think of a way to improve on the experience! More

This was an awesome new car buy fior my wife and I, Derrick was outstanding in the sales and the review of the car with my wife as it was her new car. The next day I went by to purchase some items for Derrick was outstanding in the sales and the review of the car with my wife as it was her new car. The next day I went by to purchase some items for the car and saw Derrick and ask him a question about the GPS system he got in the car and answered all my questions and said if I think of any additional ones just give him a call. If and when we need another new car he will be the man to go to. More

Derrick did a great job, and we would definitely work with him again. Very knowledgable, responsive, very easy to work with. No pressure sales, and we are loving our new QX56! with him again. Very knowledgable, responsive, very easy to work with. No pressure sales, and we are loving our new QX56! More

Derrick and the team were great, gave us plenty of space and time to look over all of our color and option choices and make our buying decision without being pressured. We will be back again when the time and time to look over all of our color and option choices and make our buying decision without being pressured. We will be back again when the time comes for another new Infiniti. Thanks! More

We are on our third Infiniti from Roswell Infiniti and Jeff has been our representative for the last two vehicles. He has been a joy to work with and made the process as easy as possible. This dealershi Jeff has been our representative for the last two vehicles. He has been a joy to work with and made the process as easy as possible. This dealership is first rate and the quality of the vehicle is superior! I would recommend this dealership to anyone for not only a quality experience but an exceptional product. Thanks Infiniti!! The Townsends More

This is our second purchase at Roswell Infiniti! It won't be our last one either. Our sales person, Don Arnow , couldn't have been nicer to us. He is a seasoned salesman with knowledge of every aspect of be our last one either. Our sales person, Don Arnow , couldn't have been nicer to us. He is a seasoned salesman with knowledge of every aspect of the auto we purchased. With never Had any pressure, the car sold itself. Don made sure that we knew about all of the features before we drove away very satisfied. Judy and Ritch Morris More

I have been an 11 year customer of this dealership. They I have been an 11 year customer of this dealership. They provide a great product, and make ownership of an Infiniti vehicle a source of pride. Bob W I have been an 11 year customer of this dealership. They provide a great product, and make ownership of an Infiniti vehicle a source of pride. Bob Wienstroer was very instrumental in continuing my ongoing loyalty with his professionalism and friendliness. More

From top to bottom this was the most pleasant car buying experience we have had. No sales tactic, no pressure. These were businessmen, not the cliched car salesmen. Our sales person Alan Corbett was right o experience we have had. No sales tactic, no pressure. These were businessmen, not the cliched car salesmen. Our sales person Alan Corbett was right on the money as well as the staff that was present at the dealership. More

I purchased an M56 recently. My second car from this dealership. The salesman was Derrick Baker who did a great job. I have always been extraordinarily pleased with the service department as well. No dealership. The salesman was Derrick Baker who did a great job. I have always been extraordinarily pleased with the service department as well. No complaints. A happy camper. More