Roswell INFINITI of North Atlanta - Service Center

Oil Change Professional place. Nice waiting area. Got good deal on tire for my 37G S. Like the snacks and drinks and the car inspection. Good experience. Professional place. Nice waiting area. Got good deal on tire for my 37G S. Like the snacks and drinks and the car inspection. Good experience. More

Great customer service Great service from a great dealer. Nothing but thumbs up as they are prepared and clean and willing to help. I kinda wish they took longer to do my Great service from a great dealer. Nothing but thumbs up as they are prepared and clean and willing to help. I kinda wish they took longer to do my car... More

Quick, easy, pleasant customer service Dave from Express Service was courteous, and nice to work with. Pointed out the things that needed to take care off but did not push to heighten the Dave from Express Service was courteous, and nice to work with. Pointed out the things that needed to take care off but did not push to heighten the urgency and make additional sales. This was very nice. More

Wonderful customer service Terry Fry was very professional and helpful with my service issue. He calmed me down and reassured the issue would be fixed. The whole process was e Terry Fry was very professional and helpful with my service issue. He calmed me down and reassured the issue would be fixed. The whole process was easy and he worked around my crazy schedule. More

Great customer experience is why I keep coming back. I am on my 4th Infiniti and the last 3 I've purchased from Roswell Infiniti. Jeff Hoffman has been my sales person on each one and he's part of the r I am on my 4th Infiniti and the last 3 I've purchased from Roswell Infiniti. Jeff Hoffman has been my sales person on each one and he's part of the reason I keep coming back. He's always patient when I'm getting the tutorial on how to use my car (yes - these cars have so many features, you need to be taught how to use them). I bought a house with an older garage door opener about the same time I bought my last new car and Jeff and another gentleman, who wasn't even my salesman (can't remember his name) both offered to come to my house if I needed help syncing the garage to my car. I always bring my car to the dealership for service and every person I've dealt with has been extremely helpful and provided excellent customer service. At one point when it was almost time to turn in my lease I thought about switching to an Audi A5. I told Jeff this and he said we don't want to lose you but want you to be happy so you should go and look and see if that's what you want. After one visit to the Audi dealership and my horrible experience just trying to test drive one, I was right back to Inifniti and leased another car from Jeff. I would not only highly recommend purchasing an Infiniti but absolutely purchasing it at Roswell Infiniti! More

The Best Easy to get an appointment that fits my schedule and I am treated like someone very special when I arrive and leave. I work with Jamie Miller, who kn Easy to get an appointment that fits my schedule and I am treated like someone very special when I arrive and leave. I work with Jamie Miller, who knows me and my car and as a woman alone, I depend and trust in him and he always comes through. I can't imagine going anywhere else More

Attention to detail Although I only stopped into the express oil change, the attention I was given, and getting my car completed in such a timely manner when they were bu Although I only stopped into the express oil change, the attention I was given, and getting my car completed in such a timely manner when they were busy was great! The little touches of someone opening my car door as I left and a bottle of water left for me in the car were nice touches! More

Thorough review of service. Timely service, staff awaiting to welcome you, direct and accommodate you. Would recommend dealership to other potential customers. Very comfortable Timely service, staff awaiting to welcome you, direct and accommodate you. Would recommend dealership to other potential customers. Very comfortable customer service waiting area while car is being serviced. More

Q50 service I brought my Q50 in for an oil change and tire rotation. I also felt some vibration when breaking and had that addressed also. Great service from Terr I brought my Q50 in for an oil change and tire rotation. I also felt some vibration when breaking and had that addressed also. Great service from Terry and Bruce! More

Thank you We bought our QX80 in for an evaluation... the tires were squealing. Discovered that the wheel bearing was broken and cracked. Very appreciative that We bought our QX80 in for an evaluation... the tires were squealing. Discovered that the wheel bearing was broken and cracked. Very appreciative that this issue was quickly resolved and fixed. Thanks for your concern. More