Round Rock Nissan

Great service! David Minatra was very helpful in finding the car of our dreams. Great selection! I recommend looking here for your next car. Very pleasant experience David Minatra was very helpful in finding the car of our dreams. Great selection! I recommend looking here for your next car. Very pleasant experience. More

Oil change Thanks for doing my first oil change for my new 2017 Nissan Rogue. It was great no having to worry about it. See you in three months. Thanks for doing my first oil change for my new 2017 Nissan Rogue. It was great no having to worry about it. See you in three months. More

Fast, efficient service I had a scheduled appointment for routine maintenance and a recall fix. The work was done in the time expected and the waiting area was comfortable. I had a scheduled appointment for routine maintenance and a recall fix. The work was done in the time expected and the waiting area was comfortable. My service guy was friendly and professional. More

Amazing service!! I do all the services of my cars for the last 9 years in this dealership because of the attention and friendship of all the people that works there, I do all the services of my cars for the last 9 years in this dealership because of the attention and friendship of all the people that works there, I can tell to everybody this is an amazing place to go for service. More

Great Friendly service Round Rock Nissan is the best dealer around. And have earned me as a lifetime customer. I will highly recommend them to anyone that is looking for a c Round Rock Nissan is the best dealer around. And have earned me as a lifetime customer. I will highly recommend them to anyone that is looking for a car. Great staff. Great manager. Overall best experience ever in car buying you will ever have. More

5 Stars to Round Rock Nissan Ricardo was polite and extremely helpful in assisting me with picking out my car. Khan helped make the finances easier and smoother. Very happy with Ricardo was polite and extremely helpful in assisting me with picking out my car. Khan helped make the finances easier and smoother. Very happy with my experience. More

Quick and convenient I brought my vehicle in for an oil change and tire rotation. The service manger was polite. My vehicle was worked on and completed without a long wai I brought my vehicle in for an oil change and tire rotation. The service manger was polite. My vehicle was worked on and completed without a long wait. More

Excellent service, great vehicle Great communication with sales rep, fast process of documents and vehicle, totally happy with my purchase. Great selction of vehicles.Thanks for your Great communication with sales rep, fast process of documents and vehicle, totally happy with my purchase. Great selction of vehicles.Thanks for your service Justin Chavez More

They broke my AC when it was brought in for an oil change I brought my 2016 Nissan Quest in for an oil change and to check the fluids as it was running a little hot. After an hour the service manager (Lynn) c I brought my 2016 Nissan Quest in for an oil change and to check the fluids as it was running a little hot. After an hour the service manager (Lynn) called me and said they wanted to drain the antifreeze to look for an air bubble that would cause the problem. After waiting 7 hours I finally received a call to pick up my car and the problem was resolved. After checking out and paying my $200 bill and receiving a inspection report that everything on my car was functioning properly I went to start it and drove around the block and my AC did not work. I then brought the car back and they said they were super sorry and would get it fixed asap and got me a rental car for the night. The next day Lynn called me and stated the part that needed replaced was not a factory part and it was not under warranty and the bill was $515.00 on top of the $200 I had already paid. I told her that would not work as they were the ones that broke the AC (there was never an issue before) She then called me back with the Dealership manager who said they would discount it to $450 and when I said that was crazy he said then I wont discount it at all. It was by far the worst I have ever been treated by any dealership in my life. After arguing with him for a good twenty minutes he said he would discount it to $275 just to make me go away. Keep in mind this was to replace two Oring that cost him $8.00 (he confirmed the cost) After all of this I just paid the $275 as we needed the van for a trip the next day and the van was still running hot. So I paid $475 for an oil change to be done to my van, nothing else was different from when I initially brought it in. They are absolute crooks here at the service department and their management is more worried about making money than treating the customer right. More

Amazing experience!! I definitely loved the service I got when I went in! I was seeking to trade in the car I was in due to me no longer feeling like it was a safe car for I definitely loved the service I got when I went in! I was seeking to trade in the car I was in due to me no longer feeling like it was a safe car for me to drive. Jose Rivas was really helpful and found me a car that I absolutely love and made the process as easy as possible. He assured me that I can still trade in my car with the problems it had and found something that remained pretty close to what I was paying monthly. When I was feeling unsure, he reassured me that I'd be getting a better safer car for a reasonable price and made me feel more confident in my purchase, especially with this being my first time getting a car solely under my name. We talked on the phone the day before and he had everything set up for me by the time I came in. He even went out of his way to come in on his day off and work with me to ensure I got a better car than the one I was in. When it came to the paperwork, CJ was extremely helpful! He answered all the questions I could possibly have about financing and walked me through the whole process. I didn't walk away not knowing everything I could about my purchase and it really made me feel confident about it and what I was paying month to month. He went through each warranty option and compared each one so I could make an informed decision about what coverage I wanted. Definitely a great team and I'd highly recommend them! More