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Rountree Moore Nissan
Lake City, FL
1,059 Reviews
If ever there was a team that truly cared about your automotive needs, it’s obviously our friendly staff. Our Nissan dealership strives for premium customer service that extends from the sales floor and finance office to the parts department and service center. We know that you have choices when seeking out Nissan finance offers, auto repair, or new and used cars. Thank you for choosing us – you won’t regret it.
Stop in today at our car dealership in Lake City, FL, to see our extensive inventory of new, used, and certified pre-owned vehicles and meet our awesome team. We are pleased to serve you and serve you well with high-quality sales, auto repair, and finance services. Contact us today to learn more about how we make customer service our top priority at our Nissan dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
January 21, 2024
Our sales woman was very helpful a very awesome with our kids and helping us with everything we wanted the sales manager was also awesome and helpful will recommend my friends and family kids and helping us with everything we wanted the sales manager was also awesome and helpful will recommend my friends and family More
by Matthew Mccormick
Employees Worked With
Helpful January 17, 2024
Great person to deal with for honest feedback and pricing!!! Would highly recommend Raegan to anyone!! pricing!!! Would highly recommend Raegan to anyone!! More
by The Show
Employees Worked With
January 16, 2024
Dealership had a very welcoming atmosphere! The showroom was clean & fresh! Everyone was so pleasant & helpful. The showroom was clean & fresh! Everyone was so pleasant & helpful. More
by Kncraig1987
Employees Worked With
October 16, 2023
Let's just say I'm extremely satisfied with the service I received here. The staff went above and beyond to make sure I had a great experience with buying a new car. I had originally wrote a not so good revi received here. The staff went above and beyond to make sure I had a great experience with buying a new car. I had originally wrote a not so good review but they took the time out and listened to me and cared enough to make sure I was happy even when they didn't have to. That means more to me than if it was perfect the first time because it shows that even after you are out the door and to be honest not there problem and more you are still the customer and you matter. Says alot about the people that work there. I want to thank Arron, Logan, Roger and the general manager for all they did. You have a forever customer and I will spread the word so everybody else knows how much y'all care about you people. God bless y'all and thank you again. More
by Jeanie
Employees Worked With
The new General Manger , Logan Dunn, Aaron Gresham, Roger Necessary
September 23, 2023
I couldn't pass up being able to leave my experience at this ROUNTREE MOORE NISSAN dealership located at 4262 W US HWY 90, LAKE CITY, FL 32055. September 14 I went to this place since the day before Septem this ROUNTREE MOORE NISSAN dealership located at 4262 W US HWY 90, LAKE CITY, FL 32055. September 14 I went to this place since the day before September 13 I was in contact to see if I could get a car trading in my current car. During a long text conversation with JORDAN (this person was nothing and no one from this place, he was hired by the dealership for an event). In short, he achieved a supposed business for me. I did all this by text and before going on the 14th to go to that place I had 1 hour and 27 minutes left on the trip. Well, I arrived at the dealership on the 14th, Jordan met me, we got into a conversation about the business, he looked for the car, he showed it to me, etc. He told me, let's go, so you can sign the documents, etc., and I can leave. He goes to where the other person named Carl (who was also hired for the event) returns and asks me if I was not going to do a trade-in to finalize everything, my answer was yes and I told him that I had already told him I said in the conversation the day before that that was my reason for this business. "Jordan tells me, I think I lost the documents that I had already filled out that he himself asked me to fill out. Well, that's where the ???????????? begins. Well, the business of the first car, a 2023 NISSAN SENTRA went into the trash. After a few long hours of waiting, they were supposedly looking for business with other cars, they came to offer me a deal with a 2021 HYUNDAI SONATA. Jordan and Carl told me, look, this car was approved, etc. They indicate that I transfer the insurance that I had with my original car to the new one. I do all that, everything is ready, they tell me we are going to send some documents to your sister (she was going to be the co-owner) overnight, once she signs them, I can return them to you. give the car. You can go in your car with peace of mind that you can use it for 72 hours. Since I didn't trust myself with that, I told them that's it, Jordan and Carl told me that they called me. September 15, I didn't hear from them. September 16, Jordan writes to me He was going to meet with the Sales Manager and I will give you more information there. September 17 I write to him (Jordan) and he tells me he will call you back, which never happened. September 18 nothing September 19 tells me that the Sales Manager was going to call me once again it didn't happen. September 20 I go to the dealership to ask about Jordan and they tell me that he is not there. A few minutes later one or another of the Sales Managers assists me and invites me to go to one of his offices so we could have a private conversation. He introduces himself (the only thing I can remember is his last name CABRERA) he tells me to tell him, I tell him everything that has been happening. A silence of a few minutes, he didn't know how to tell me what the other people, JORDAN AND CARL, had done. Mr. Cabrera tells me, look, those people sold the car 2 days ago and how is it going to be? That car is under my insurance company. He tells me if they sold it, we don't know how they could have done it because the people who bought it were able to put insurance on it. At that moment it made me very angry because 5 days without answers and lies but that it was sold under my insurance and a deal had already been made and we shook hands. Cabrera tells me that supposedly those 2 people were hired for the event that was taking place those days but that they were no longer going to be hired for anything that had to do with that dealership. That he didn't want them there because of what they dared to do. Cabrera asked me what he could do for me. I told him that I need a car, etc., and that he didn't want to go through the same thing that happened with the other 2 individuals. While Cabrera was getting me a deal, he put me in touch with the salesman TREY. Cabrera gets a deal on a 2019 HYUNDAI ELANTRA, the seller TREY is looking for it and we are More
by juniracer123
Employees Worked With
Giampaolo Cabrera, Trey Mcrae
August 15, 2023
I called at 9:30 and was told a Service Advisor would call me back. No one did I called again @ 11:30 and again was told a Service Advisor would call me back and that my request was being marked urgent call me back. No one did I called again @ 11:30 and again was told a Service Advisor would call me back and that my request was being marked urgent. I called again @ 12:45, this time to the operator who told me she would deliver my message/name/number to the Service Advisors and they would call back. 2 days later and no one has had the decency to call back! I would never recommend them based on this. More
by Dissatisfied
July 24, 2023
Very professional attitude and caring demeanor. I was very impressed with every employee in the dealership. I would recommend all my friends to select Rountree Moore Nissan as their Choice for pur I was very impressed with every employee in the dealership. I would recommend all my friends to select Rountree Moore Nissan as their Choice for purchasing a new or used vehicle. More
by elbertakins83
Verified CustomerJuly 15, 2023
Ppl lie to get customers through the door. Run credit and come back qith oh I'm sorry there is nothing we can do with that. How about telling the truth for a change.... ppl would sell more car Run credit and come back qith oh I'm sorry there is nothing we can do with that. How about telling the truth for a change.... ppl would sell more cars that way. I walked out of 3 dealerships own by rountree for all the lies. More
by jessmoore2005
July 13, 2023
The add ons are annoying at Roundtree Moore. I made a note to avoid the next time I buy. I’ve bought 4 vehicles from different RMs in Lake City. I made a note to avoid the next time I buy. I’ve bought 4 vehicles from different RMs in Lake City. More
by Deweyhatcherjr
Employees Worked With
Logan Dunn
