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Rountree Moore Nissan - Service Center

Lake City, FL

4.6
141 Reviews

141 Reviews of Rountree Moore Nissan - Service Center

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September 30, 2022

So far they have treated me better than the Chevy dealership has when needing service done on the Chevy Trax they got me out of which was very unsafe and put me into something very safe the Nissan ro More

by david
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kinsley Legere
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

Great service and sales. I've bought 6 cars from Roundtree and my daughter bought one. We really like these dealerships because they go out of their way to provide excellent More

by teribaudouin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Manalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Cagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 02, 2022 -

Rountree Moore Nissan responded

We're happy to hear you had such a positive experience with our team! We thank you for all your business, past and years to come! We'll see you in Service!

August 04, 2022

Sales person were very helpful in my concerns on what car I wanted he understood it was very important to me .. More

by DARLEne_RIKER
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Manalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Rountree Moore Nissan responded

Thank you so much for your positive comments about our team here at Rountree-Moore Nissan! We're so happy we were able to help you get everything you wanted! Congratulations on your new car!

May 24, 2022

I was seen right away, Jamari made me feel welcomed again. So did everyone else. I have spoken to several co workers about going their to meet with Jamari for their transportation needs. More

by Markevia
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we did. And for spreading the word! We hope you have a great day!

April 06, 2022

Exceptional customer service and customer care from start to finish. Met all my needs and concerns More

by randyst72311
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Sanchez, Mark Bozeman, Pierce Fedoro
Apr 08, 2022 -

Rountree Moore Nissan responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to share it! We appreciate the 5 star rating!

April 03, 2022

This is my fifth Nissan, have always been treated fairly. Staff is courteous, friendly and helpful. If I need another car, I’ll buy it here. This visit was originally to get Kicks serviced, bought a Rogue wh More

by TRUEBLUECOONER
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Monet Pigon-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mackey
Apr 06, 2022 -

Rountree Moore Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rountree-Moore Nissan!

December 28, 2021

Very outstanding and good customer service techs are so polite and kind hearted and the courtesy rides are very Professional and courtesy that’s why I recommend Rountree Nissan Moore to all my friends More

by Carlsimmons1063
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bozeman
Jan 19, 2022 -

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we done. Hopefully we will continue to meet or exceed your service and sales expectations in the future also. Please let us know if there is anything we can do for you. Thank you for your business, Rhonda Crews 386-752-5050

December 17, 2021

Please disregard my previous negative rating. It was my mistake. They did the work as requested. I apologize for the error. More

by Pistolpete
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bozeman
Dec 30, 2021 -

Pistolpete responded

Yes I was in error with that response and I thought I had retracted it. Please delete my negative response.

December 04, 2021

The most uneducated, entitled individual I've ever dealt with, his attitude is that of a spoiled child expecting everyone to be honored in his presence... More

by Bjjspider83
Overall Experience
Recommend Dealer
No
Employees Worked With
Robert Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Rountree Moore Nissan responded

We apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 28, 2021

Able to get car repaired after being towed. Did no take long to get to problem More

by Meme
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Rountree Moore Nissan responded

We're happy to hear our team took such good care of you -- thanks!

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