Bought an Altima in the Bronx. Only had one key. It is a keyless entry system, but still thought I should have a spare. Bronx dealer said it only came with one key and wanted a ridiculous amount to make another key. So I ordered a couple on the internet, but they need to be programmed. Bronx dealer still wanted huge amounts of money. Tried a locksmith, but they couldn't do it and said to take it to the dealer.
I called Rte. 22 Nissan. It was about 4:00. Bryan was busy, so Cassandra said he would call me back before 5 pm. HE DID!!!! And he quoted me a price that was actually reasonable. So I drove from the Bronx to Rte 22 and had them do my keys. I tested them and they worked fine.
Everyone I encountered at that dealership was pleasant, friendly, and seemed interested in serving the customer. They didn't try to jack up the prices, and didn't try to push useless stuff on you that you don't need. The bottom line is that I will now always travel from my job in the Bronx to Rte. 22 Nissan rather than going to the Bronx Nissan dealer I bought the car from. Why? Because the service at Rte. 22 Nissan is great, and they give me the impression that they care about the person and the car, not just making a buck. WELL worth the traffic, tolls, and trip to Jersey.