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Route 23 Honda
Pompton Plains, NJ
2,696 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 22, 2024
It started 3 years ago when we leased a pilot and didn’t leave the dealership until 11:00 PM because they wanted to make the deal that night which was the last day of March 2021.Part of the deal was they we leave the dealership until 11:00 PM because they wanted to make the deal that night which was the last day of March 2021.Part of the deal was they were going to make my last payment on our ending lease car. 7 months later and over 15 phone calls to the dealership and corporate and Giovanni ( the manager) never returning my calls I finally got my check on October 21st! Now 3 years later my lease is up and we couldn’t come to a deal on another pilot so we leased a car with another dealership. So we had the car inspected, made appointment to return the car to dealership on 3/22/24 after they canceled my appointment on 3/23/24 cause they don’t do lease returns on Saturday. So we go to return the car a salesman goes and checks the car out takes pictures of the odometer starts the paperwork then comes back and tells us they are not going to take the car back😡because the lease back (US Bank) is hard to deal with and they don’t want the responsibility of the car on their lot until it is picked up! We been leasing cars for over 25 years and NEVER HAD THIS HAPPENED TO US BEFORE!!!! I will NEVER go to this dealership again nor would I recommend them to anyone. If I could I would give them a -10 rating. There customer service S_ _ KS. More
by Jb
Employees Worked With
Linda Sung, Juan Mosquera, Kevin Pinedo, Jose Concepcion, Erick Mendez, Ashlie Liriano, Steve Reedy
Helpful March 22, 2024
My husband and I are so happy with our new Lease and experience. Was great very sweet kind and knowledgeable!! Thank you Yaik. we will be back when our lease is up. experience. Was great very sweet kind and knowledgeable!! Thank you Yaik. we will be back when our lease is up. More
by Jacob
Employees Worked With
Yaik Tung
February 29, 2024
Highly Recommend to work with Yaik. He knew his product and very super helpful. I love the hassle-free lease process and Yaik is very Professional. He knew his product and very super helpful. I love the hassle-free lease process and Yaik is very Professional. More
by Todd
Employees Worked With
Yaik Tung
February 27, 2024
I would like to thank Yaik and George(Finance Manager) very much! They were very super helpful, friendly, had lots of patience for all my questions. The whole process was quick, easy, and professional. very much! They were very super helpful, friendly, had lots of patience for all my questions. The whole process was quick, easy, and professional. Yaik was super helpful and took care of any concerns/questions I had immediately. Highly recommend working with this professional Yaik & Geroge! More
by Peter G.
Employees Worked With
Yaik Tung
February 26, 2024
I work with an amazing salesperson Yaik Tung. Great experience from walk-in to walk-out. He was a pleasure to deal with, took the car for a test drive with no problems. Answered all of my ques Great experience from walk-in to walk-out. He was a pleasure to deal with, took the car for a test drive with no problems. Answered all of my questions and walked me through all necessary info-details. He went the extra mile to help me complete the purchase. I take pride in recommending Yaik and this dealership. More
by Rich S.
Employees Worked With
Yaik Tung
February 21, 2024
Highly recommended the dealership(Route 23 Honda). Yaik and Moe are amazing, they negotiated a low interest rate for me when I expected a higher one. They gave me an amazing car at a good deal. Of cou Yaik and Moe are amazing, they negotiated a low interest rate for me when I expected a higher one. They gave me an amazing car at a good deal. Of course they sold me some protection plans that I am unsure will prove beneficial but I like the added safety when it comes to wheel and rims at least. Let’s see how they treat me when I need some maintenance. Hopefully just as good!! More
by Akash B.
Employees Worked With
Yaik Tung
February 20, 2024
David was helpful and knowledgeable in assisting us with our new car purchase. He was patient and explained everything carefully to us. We will be back for our next honda purchase! our new car purchase. He was patient and explained everything carefully to us. We will be back for our next honda purchase! More
by Jhsueh07
Employees Worked With
David Yoon
February 19, 2024
Yaik and his team provided top notch service. No stress for me and my family and he even worked the sale around my son’s basketball game! I would definitely recommend Yaik! No stress for me and my family and he even worked the sale around my son’s basketball game! I would definitely recommend Yaik! More
by Bohan_m
Employees Worked With
Yaik Tung
February 19, 2024
RT23 Honda and David Yoon has always been our de-facto place to go to lease our cars. We have 3 Hondas all leased from this place as we love the hassle-free lease process and the pleasant negotiation expe place to go to lease our cars. We have 3 Hondas all leased from this place as we love the hassle-free lease process and the pleasant negotiation experience there. More
by Byung.seo
Employees Worked With
David Yoon
February 18, 2024
Davis was absolutely fantastic. He stayed with us and helped all day. He even stayed last to finalize everything for us on his birthday. We loved working with him. He stayed with us and helped all day. He even stayed last to finalize everything for us on his birthday. We loved working with him. More
by saso.sadsmile
Employees Worked With
David Yoon
