Rowe Auburn

Excellent care...friendly, knowledgeable, and considerate. I was concerned when I found out that our normal dealer was gone, Dave Hart. But Jim McCarthy filled those shoes completely. Charlie Bur considerate. I was concerned when I found out that our normal dealer was gone, Dave Hart. But Jim McCarthy filled those shoes completely. Charlie Burns is one of the best business managers I've worked with.... More

I arrived at Rowe Auburn today to browse around for used cars. While walking around, salesman, Steven Entrott walked over and introduced himself. He asked me what I was interested in and I told him that I w cars. While walking around, salesman, Steven Entrott walked over and introduced himself. He asked me what I was interested in and I told him that I was just looking around as I was not in a hurry to make a purchase at that time. I told Steve what I was looking for and he showed me a vehicle that I might be interested in. I asked him if we could take a test ride. I really liked the vehicle and ended up purchasing the car. Steve was able to give me a very fair price on the vehicle I purchased. Steve was very professional, very humble and made the sale very comfortable for me. I also got a fair deal on the trade price. I would purchase another vehicle from Steve and Rowe Auburn. I was treated very well in the accounting department and the vehicle was prepped excellent for my ride home. Overall, it was a great experience and I am pleased that I purchased the vehicle at the Rowe Auburn dealership! Sincerely, Michael Parshall Upton, Maine More

From the first phone call to the congratulations on your purchase, Kevin and Lea were amazing. I felft very comfortable; they provided grat customer service. Thank you, both, for the wonderful experience. purchase, Kevin and Lea were amazing. I felft very comfortable; they provided grat customer service. Thank you, both, for the wonderful experience. Bonnie J. Bedard More

Brian was a pleasure to work with. I didn't feel pressured into buying a car. It was helpful that I knew exactly what I wanted. Brian was able to work with me and the manager to find the perfect c pressured into buying a car. It was helpful that I knew exactly what I wanted. Brian was able to work with me and the manager to find the perfect car. I would highly recommend Brian to anyone. There's enough stress in buying a car and Brian relieved a lot of that stress by not being the *normal* sales guy. I love the car I have and look forward to doing business with Rowe over the years as my car ages and needs maintenance. Thanks!!! More

I have been searching for a vehicle for my wife for months.I called Steve after seeing his ad on carghuru, I called Steve on Thursday met him on a Saturday and we had the best car buying experience I h months.I called Steve after seeing his ad on carghuru, I called Steve on Thursday met him on a Saturday and we had the best car buying experience I have ever had. Steve was professional yet honest,helpful,friendly and courteous.All during the car purchasing process Steve was always making sure we were comfortable and always explaining what was going on,I most certainly would recommend Steve to any of my friends. More

My husband and I came in on a Tuesday looking for a desal VW. My husband spoke with Michael as I tryied to keep our three toddlers at bay. Soon after we were trying out a VW TDI. My husband instantly fell i VW. My husband spoke with Michael as I tryied to keep our three toddlers at bay. Soon after we were trying out a VW TDI. My husband instantly fell in love with it. We did some shopping around and found this was the best deal any where in the state. So we came back two days later to talk to Michael about purchasing the car. He had the day off and dropped everything and rushed in to meet us. In the mean Scott got the paper work started. Michael was in his office in ten minutes flat..with a big smile on his face. We had paperwork filled out and he went over all the extra bells and whisels...We had to wait mabey a hour to get the car serviced and the protective coating on but it was well worth the wait. Great experience, loved the service and hope to do business again in the future. We give 5's all around great job everyone. More

I called the dealership to inquire about a car I had seen online, and when I got to the dealership they had the car out front warming up. Brian has excellent customer service! He is friendly and extremely he online, and when I got to the dealership they had the car out front warming up. Brian has excellent customer service! He is friendly and extremely helpful. He really wanted to help find me a car. I'm definitely going to go back to them in the future. I really recommend this dealership and especially Brian Kelsea to help you out. More

Jason, Brian & Charlie were actually fun to work with. A great car buying experience! I would recommend them and Rowe Auburn to everybody I know!!!! with. A great car buying experience! I would recommend them and Rowe Auburn to everybody I know!!!! More

Visited the dealership just to look at the Sonata. Was greeted by a very friendly, not pushy saleman. Brian Kelsea showed me the Sonata as well as some other options that might fit my budget. I was anxio greeted by a very friendly, not pushy saleman. Brian Kelsea showed me the Sonata as well as some other options that might fit my budget. I was anxious to get rid of my Tahoe because of the fuel I was constantly putting into it and all of the driving I do, but was unsure about being able to afford a newer vehicle. Brian made everything so easy and also steered me in the right direction with the Sonata. I can not believe how good this car is on gas! Brian was friendly, easy to talk to and very understanding of my concerns. I will recommend him and this dealership to all of my family and friends! More

I drove from Bangor Maine to go to this dealership. I am so glad I did. Charlie and Gary were great they worked very hard to make this sale happen. They did not treat me like a simple customer. They treated so glad I did. Charlie and Gary were great they worked very hard to make this sale happen. They did not treat me like a simple customer. They treated me like a family member. The banks gave them a hard time at first. Due to the banks it took a lot of time from their busy days, but they did not give up. Because Charlie and Gary did not give up, I walked away with a brand new Kia and I couldn't be happier with it. Also I have two more people I can call my friends. They were completely honest and up front about all the costs and fees, unlike the last dealership I worked with. Anyone interested in a new vehicle or even used vehicle needs to go see these men at Rowe. They will help every way they can. They went well above and beyond for me. More