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Royal Automotive

Vestavia Hills, AL

4.9
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,054 reviews

October 31, 2017

The best From the time I met my salesman, until the time I left the dealership was an experience of nothing but the best. The salesman that helped me was Djib More

by Sherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Djiby Tall
October 31, 2017

Easy busying experience All staff members at the dealership were easy to work with. They helped me to quickly get into a new vehicle with a very fair deal. More

by APowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2017

Worked out in the end Ran into a lot of problems but our salesperson Michael was able to work them out. Nice person who genuinely cares about his customers needs and wants. More

by Ariel Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Allbritton
October 30, 2017

Great SUV Buying Experience! Great experience! Personalized service, efficient, found us the SUV that we wanted for a fair price. I would highly recommend Royal GMC and Mark Ellio More

by Satisfied Customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2017

Quick and Easy process with great service My title says it all! You always hear how difficult it is to buy a car. Gary was so easy to deal with and made the process quick and enjoyable! More

by Atgunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2017

Customer Buying or leasing a car can be a difficult experience. Dealing with Royal Automotive is an exceptionally good experience. The personnel in managemen More

by Sjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Karson
October 27, 2017

As painless as buying a car can be. Alan was personable! He was friendly and did not exert pressure on me to buy. He made sure everything was set up well before I left with my car. He More

by WandaMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2017

Exceptional From the time i meet my salesman Pat, he was professional in everyway. He listened to my request and responded with showing me a used car when he ciu More

by Boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Jackson
October 26, 2017

VW Atlas Don and others at Royal were exceptional! We had a short timeline as we had to travel several hundred miles that day. Don made it happen! More

by billfish32080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2017

Awesome experience This dealership was top notch! Mark went above and beyond to find the truck I was looking for! I would recommend Mark to anyone looking for a new or u More

by Truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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