After searching for a pre-owned vehicle for quite some time, we found a car online at Royal Automotive that looked worthy of a look. We called the dealership to confirm availability and went the same day for a test drive. Our salesman, Paul Lee, was great and easy to work with. He answered all of our questions, made the process very easy, and we decided to purchase the car! We had a warning light come on soon after the purchase; Mr. Lee and Royal Automotive took care of the diagnosis and fix for us promptly and agreeably. Mr. Lee has also made himself available to answer a few follow-up questions, and even gave me a call to provide more information about a feature of the car that we had asked about.
Overall, we are extremely satisfied so far with the vehicle that we purchased as well as with the quality of interaction with the sales team, led by Mr. Lee. Thank you for making this a pleasant car shopping experience!!!