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Royal Automotive

Vestavia Hills, AL

4.9
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,054 reviews

December 13, 2023

I recently purchased my second truck from Royal Automotive. I specifically asked for Carter Ward again. Carter is honest, straightforward, and his follow through is excellent. His attention to de More

by bkemp003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

The dealership was clean, friendly staff, professional and helpful. Had already identified a car I wanted to look at/test drive and it was ready and waiting when I arrived after contacting them about comi More

by kspraggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

We all know that visiting a car dealership to buy a vehicle is more often a rather stressful experience. We dread the pressure tactics and the time it takes to go over the process. We got none of that More

by alteridem_pop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Extremely friendly and communicates everything with you! If it weren’t for Mr. Carter and Royal going above and beyond to help us, we would’ve been without a vehicle for a much longer time. I’d recommend th More

by brownlowbillie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Carter Ward was easy to work with and very trustworthy during our our entire purchase and subsequent trade in process. We will definately be utilizing Carter with all of our future car purchases. More

by Bishop Kelley, Jr.
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Carter Ward and Royal automotive or both, honest, dependable, trustworthy and valued me as a woman coming in to buy a vehicle. I would highly recommend seeing Carter, if you are looking to purchase a More

by melindabcurtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

The dealership was clean and comfortable. The employees were welcoming and responsive, but not overbearing. More

by sarahcook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

My brother recommended. Carter highly so I sent Carter a text about the civic that just arrived on his lot. He walked me through the purchase process with kindness an ease More

by Chris Glenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thoroug More

by Susan Morpeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Carter was very understanding of my disabilities and took good care of with the purchase of our new used car and making the process as easy as possible. Thank you so much Rochelle Anderson More

by shellyjoe2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.