Royal Buick GMC of Tucson

Purchase of New 2017 Buick Enclave My wife and I stopped in to Royal Automotive and was greeted by Patty Loster. She took her time and presented vehicles that we wanted to look at. Sh My wife and I stopped in to Royal Automotive and was greeted by Patty Loster. She took her time and presented vehicles that we wanted to look at. She was a great listener and tailored the sell to exactly what we wanted. There was no pressure, which was a relief. Her initial bottom line price let us know up front what we would pay, no haggling with other managers..which was nice. Even when the decision to buy was made, she got paperwork rushed through to meet the other commitment we had for the day. We recommend Patty should you be in market for another vehicle. More

Sales Rep Had a great day with Kim. She is very pleasant and welcoming. She answered all my questions regarding the purchase of my 1st GMC and looking forward t Had a great day with Kim. She is very pleasant and welcoming. She answered all my questions regarding the purchase of my 1st GMC and looking forward to work with her in purchasing my next ride. More

The Perfect Deal! From the moment I entered Royal, I was greeted with a smile. I explained what I was looking for, and in moments Kim Miller knew she had the perfect ve From the moment I entered Royal, I was greeted with a smile. I explained what I was looking for, and in moments Kim Miller knew she had the perfect vehicle for me, with the most competitive price on packaging within the state of Arizona. I followed her advice and lead, and within moments, I truly had been introduced to the perfect vehicle for me! The stress and anxiety melted away and I left Royal with a beautiful, dependable, hard-working truck that fits my personality and my lifestyle. Thanks for being so intuitive and knowledgeable, Kim! I had a very good experience with Royal! More

Friendly and Professional My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt we were pressured at any time. She was able to find the XT5 we wanted within our price range and we are very excited about our new car. Kim was so patient helping us to understand and operate all the electronics and etc. Thanks everyone, Bill Hughes More

greatjob by all This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then helping us get all the electronics in order. We found the entire staff to be friendly and helpful. B&B Zauel More

Enjoyable experience purchasing a new vehicle. I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesom I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesome features while test driving the vehicle. She has been so helpful before, during, and after my car purchasing experience. I worked with Rick at the end on signing papers, who made, what I thought would be an overwhelming task, easy to understand and was an absolute pleasure to work with. Only great things to say about Royal and their staff! More

Awesome service center! This dealership is always amazing! I have had nothing but positive service from them, from the time I purchased my Terrain from Rocco (who is wonderf This dealership is always amazing! I have had nothing but positive service from them, from the time I purchased my Terrain from Rocco (who is wonderful) to having my service done. Chris is my service advisor and he always treats me to excellent service. They (as a whole) always meet and exceed my expectations. I would recommend them (and have) if you are in the market for a new or used car. More

Always a welcoming experience! Both your service tech, Chris Savastano and Susan at the discharge desk are always happy, friendly, and helpful people. It's always a pleasant experi Both your service tech, Chris Savastano and Susan at the discharge desk are always happy, friendly, and helpful people. It's always a pleasant experience coming for service. More

other than expected Tried several dealers trying to figure out which type of car we wanted , if it was to be new or used and was going driving down auto row when we we Tried several dealers trying to figure out which type of car we wanted , if it was to be new or used and was going driving down auto row when we went into Royal.We were introduced to Kim and explained what we were possibly interested in and was pleasantly surprised that their was absolutely no pressure.When we said we would have to go home and think about what we had discussed ,I couldn't believe she said O.K.,to tell the truth I was ready for a fight.We came back and ended up buying a new encore due to the professionalism shone by Kim. On top of this the dealership has an unbeatable warranty. The Lorenz's More

2nd Experience with Leasing a New Cadillac from Van. Van is the tops......so knowledgeable and helpful about the Cadillac. He certainly went the extra mile in assisting us with the vehicle and its opera Van is the tops......so knowledgeable and helpful about the Cadillac. He certainly went the extra mile in assisting us with the vehicle and its operation. All of the personnel at Royal have been wonderful, from the service, to the management and sales staff. We always speak kindly of you all and refer our friends and neighbors when asked. The Hancocks More