I have had my vehicles serviced at this dealer for nearly 10 years and have also bought multiple vehicles from them. Always a great experience. Rocky at the service drive, Chris S service advisor, and Susan the cashier are AWESOME. A special thank you to Susan who I was privileged to visit with today, July 3, 202 as her last day prior to retirement. She has been a shining star at Royal Buick for many years and I for one will be sorry to see her move on to retirement. Best of luck to you Susan!!