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Columbia Chrysler Dodge Jeep Ram - Service Center

Columbia, IL

4.7
60 Reviews

60 Reviews of Columbia Chrysler Dodge Jeep Ram - Service Center

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April 05, 2024

Well leaving your review on their website didn't help maybe this will. Nobody is helping us with a follow-through on canceling our service contract. Talk to several people and they say they would help us More

by Very unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Hampton
September 07, 2023

The Service Representative was friendly and knowledgeable. The only issue we had is that when rotating the tires after the oil change, the mechanic forgot to correct the tire pressure which ha More

by donjona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Pfingsten-Service Representative
September 01, 2023

The customer service was exceptional. Rebecca notified me an additional concern with one of my tires that had a nail in it. They were able to patch it up luckily. I will be definitely comi More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
August 31, 2023

Prompt work, friendly service, no pressure to buy any service, and Trevor is my go to man for my Dodge van. More

by billbrunner1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Knapp
August 22, 2023

Always get excellent service in a timely manner. I called for an appointment and was being serviced in 99 minutes More

by frierdich1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
August 16, 2023

I have almost always had good service and treatment from this dealership and previous owners. the tradition of good service continues. More

by kurtweff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky with funny last name
August 06, 2023

The dealership was friendly, efficient and had my oil change and tires rotated in 30 mins. More

by Lbranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were great!
July 31, 2023

Always very responsive and honest! No long waits to schedule service appointment! Appreciate being able to speak to service agent without long delays! More

by elben
Recommend Dealer
Yes
Employees Worked With
Becky
July 28, 2023

Service department very friendly, customer service too notch. They need a new paint less dent removal service. More

by billsteppig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know there name
July 27, 2023

There is a wonderful girl working in the car shop that is very good with you and repairs !! More

by Goodnanny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure , old and forgot her name
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